**Experienced Customer Care Specialist – Remote Opportunity with blithequark**

Remote, USA Full-time
Are you passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of others? Do you thrive in a dynamic, global environment where diversity and inclusion are valued? If so, we invite you to join blithequark as a Customer Care Specialist, working remotely from the comfort of your own home in North Carolina. **About blithequark** At blithequark, we're dedicated to creating and delivering amazing customer experiences that exceed expectations. As a leading provider of customer care solutions, we've helped numerous iconic and hypergrowth brands build engaged, pleased, and profitable customer experiences powered by our unique combination of humanity and technology. With a commitment to diversity, equity, and inclusion, we strive to create a workplace where everyone feels valued, respected, and empowered to be their authentic selves. **Your Role in Creating Exceptional Customer Experiences** As a Customer Care Specialist with blithequark, you'll play a vital role in delivering exceptional customer experiences that make a lasting impact. Your passion for helping others, combined with your product knowledge and technical skills, will enable you to resolve customer issues efficiently and effectively. You'll be the difference between an average customer experience and an exceptional one, making a meaningful difference in the lives of our customers. **A Typical Day in Your Role** * Answer incoming communications from customers via phone, email, or chat, providing timely and accurate responses to their inquiries. * Conduct research to provide answers and resolutions for customers, ensuring that their issues are resolved quickly and efficiently. * Collaborate with our global team of customer care specialists to share knowledge, best practices, and ideas for improving customer experiences. **What You Bring to the Role** * 6 months or more of customer service experience, with a proven track record of delivering exceptional customer experiences. * Reside within the state of North Carolina, with access to high-speed internet (> 40mbps). * High school diploma or equivalent, with a strong foundation in communication, problem-solving, and customer service. * Recognize, apply, and explain product or service knowledge, with a passion for staying up-to-date on the latest developments and trends. * Computer experience, with proficiency in using software applications and tools to manage customer interactions. **What You Can Expect from blithequark** * A supportive and inclusive work environment that values diversity, equity, and inclusion. * Opportunities for career growth and professional development, with access to 1000s of free courses and training programs. * Competitive wages and a comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives. * A global team of curious lifelong learners, guided by our company values and committed to making a positive impact in the lives of our customers. **Our Commitment to Diversity, Equity, and Inclusion** At blithequark, we're committed to creating a workplace where everyone feels valued, respected, and empowered to be their authentic selves. We believe that diversity is our strength, enabling us to view things from different vantage points and bring value to the table in our own unique way. We're proud to be an equal opportunity employer, where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **How to Apply** If you're passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of others, we invite you to apply for this exciting opportunity with blithequark. Visit our website to learn more about our company culture, values, and benefits, and to submit your application. We can't wait to hear from you! **Apply Now!** Apply Job! Apply for this job
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