**Experienced Customer Development Manager – National Chain Sales & Retail Insights**

Are you a strategic thinker with a passion for driving business growth through data-driven insights? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join arenaflex, a leading industry player in the wine and spirits distribution sector, as an Experienced Customer Development Manager. At arenaflex, we're committed to fostering a culture of continuous learning and growth, where our employees are respected, valued, and empowered to make a meaningful impact. As a Customer Development Manager, you'll be part of a dynamic team that's dedicated to delivering exceptional results and driving category growth for our top national customers. **About arenaflex** arenaflex is a family-owned, privately held company with a 50+ year legacy of success in the wine and spirits distribution sector. We're proud to be recognized as a Most Loved Workplace by Newsweek and included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. Our commitment to our people is reflected in our comprehensive benefits package, which includes top-shelf perks like comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. **Job Summary** As an Experienced Customer Development Manager, you'll be responsible for providing strategic insights and analytics to support the growth of our top national customers. You'll work closely with cross-functional teams to develop and execute category strategies, analyze data, and identify opportunities to drive sales, margin, and market development goals. Your expertise in category management principles, syndicated data, and shopper/consumer insights will be invaluable in helping us deliver exceptional results and drive category growth. **Key Responsibilities** * Manage data sources to monitor the field execution of vendor programs & assortments * Communicate complex and/or detailed information to multiple individuals/audiences with differing knowledge levels * Stay informed of analytic best practices across the industry and provide effective information to deliver sales, margin, and market development goals * Analyze and report data to identify issues, trends, or exceptions to drive improvement of results and find solutions * Track category performance, including sales, profits, margins, and market share * Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews * Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats * Evaluate and make recommendations on supplier performance to enhance the company's inventory & fill rate objectives * Understand and apply customer, consumer, and industry insights using market research data to deliver category growth * Ensure superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving * Manage multiple priorities in a fast-paced environment and perform other job-related duties as assigned **Minimum Qualifications** * Bachelor's Degree and experience within the CPG sector; Adult Beverage preferred; Costco experience a value add * Strong analytical, problem-solving, decision-making, and quantitative analysis skills * Incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations * Understanding of National Chain Sales, Retail, and Distributor operations * Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc) * Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations * Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems * Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel * Strong leadership, decision-making capability, and a proven track record of success * Intermediate to advanced knowledge of Excel and PowerPoint **Physical Demands** * Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) * Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping * Critical nature of this job may require extended hours, overtime, and weekends * May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs **EEO Statement** arenaflex is an Affirmative Action/EEO employer, and we prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. **How to Apply** If you're a strategic thinker with a passion for driving business growth through data-driven insights, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply Now! Apply for this job