**Experienced Customer Engineer – Cloud Solutions and Technical Support**

Remote, USA Full-time
At arenaflex, we're on a mission to revolutionize the way businesses operate in the digital age. As a leading provider of cloud-based solutions, we're committed to empowering our clients to achieve their goals and stay ahead of the competition. We're now seeking an experienced Customer Engineer to join our team and help us deliver exceptional technical support and solutions to our clients. **About arenaflex** arenaflex is a cutting-edge technology company that specializes in providing innovative cloud-based solutions to businesses of all sizes. Our team of experts is dedicated to helping our clients unlock the full potential of the cloud and achieve their business objectives. With a strong focus on customer satisfaction and technical excellence, we're committed to delivering exceptional results and building long-term relationships with our clients. **Job Summary** As a Customer Engineer at arenaflex, you'll play a critical role in delivering technical support and solutions to our clients. You'll work closely with our sales teams, product managers, and engineering teams to understand client needs and develop tailored solutions that meet their business objectives. Your expertise in cloud-based technologies, technical support, and customer-facing skills will enable you to provide exceptional value to our clients and drive business growth for arenaflex. **Key Responsibilities** * Prepare and deliver product demonstrations to showcase arenaflex's cloud-based solutions and unique differentiators (e.g., whiteboarding, slide presentations, product showcases, white papers, trial management, and response records). * Collaborate with arenaflex's cloud-based products to demonstrate and model integrations in client/partner scenarios. * Investigate and propose combination strategies, project designs, platforms, and application infrastructure required to implement a comprehensive solution successfully. * Attend client sites, meetings, and other related events up to 25% of the time, depending on the situation. **Essential Qualifications** * Bachelor's degree in Computer Science, Engineering, or a related field. * At least 4 years of experience in software engineering or equivalent experience. * Experience with specialized deal designing in a distributed computing environment or a client-facing role. * Experience with heritage and current application development, cloud administration delivery, and deployment. * Experience with holders and related technologies. **Preferred Qualifications** * Experience with cutting-edge areas of networking, Linux, SDN, virtualization, open standards, application performance optimization, load balancing, DNS, VPNs, and their application to PaaS/IaaS advancements, and large-scale VMware deployments. * Experience creating mobile designs using API management, microservice architectures, and PaaS, and container orchestration frameworks (e.g., Kubernetes, OpenShift, Cloud Foundry, etc.). * Experience with cloud-native programming development procedures and tools for application development/deployment stages (e.g., CI/CD). * Experience with logging/monitoring of hybrid cloud applications. * Ability to learn and work with emerging technologies, philosophies, and solutions in the Cloud/IT innovation space. **Skills and Competencies** * Excellent technical skills in cloud-based technologies, including Google Cloud Platform, Amazon Web Services, Microsoft Azure, and other cloud platforms. * Strong understanding of cloud-based architectures, security, and compliance. * Excellent communication and interpersonal skills, with the ability to work effectively with clients, sales teams, product managers, and engineering teams. * Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. * Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and technical excellence. **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of learning and development opportunities, including: * Ongoing training and development programs to enhance technical skills and knowledge. * Mentorship and coaching programs to support career growth and development. * Opportunities to work on high-profile projects and collaborate with cross-functional teams. * A dynamic and supportive work environment that encourages innovation and creativity. **Work Environment and Company Culture** arenaflex is a dynamic and supportive work environment that encourages innovation and creativity. We're committed to fostering a culture of collaboration, inclusivity, and respect, and we're proud to be an equal opportunities employer. Our office is located in Virginia, USA, and we offer a range of benefits, including: * Competitive salary and bonus structure. * Comprehensive health insurance and retirement plans. * Flexible working hours and remote work options. * Access to cutting-edge technology and tools. * Opportunities to work on high-profile projects and collaborate with cross-functional teams. **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and bonus structure, as well as a range of benefits and perks, including: * Competitive salary: $20-30/hour. * Comprehensive health insurance and retirement plans. * Flexible working hours and remote work options. * Access to cutting-edge technology and tools. * Opportunities to work on high-profile projects and collaborate with cross-functional teams. **How to Apply** If you're a motivated and experienced professional with a passion for cloud-based technologies and customer-facing skills, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can contribute to our team's success. Apply for this job
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