**Experienced Customer Engineer – Cloud Solutions & Technical Support**

Remote, USA Full-time
At arenaflex, we're revolutionizing the way businesses operate in the digital age. As a leading provider of cloud computing solutions, we're empowering organizations to transform their operations, enhance collaboration, and drive innovation. We're now seeking an exceptional Customer Engineer to join our team in Florida, USA. If you're passionate about delivering exceptional customer experiences, have a keen understanding of cloud technologies, and thrive in a fast-paced environment, we want to hear from you. **About arenaflex** arenaflex is a global leader in cloud computing, providing a comprehensive suite of products and services that enable businesses to unlock their full potential. With a presence in over 200 international locations and territories, we've established ourselves as a trusted partner for organizations seeking to drive growth and solve their most critical business challenges. Our commitment to innovation, customer satisfaction, and technical excellence has earned us a reputation as a leader in the industry. **Job Summary** As a Customer Engineer at arenaflex, you'll play a critical role in supporting our sales teams in pursuit of key commercial opportunities. You'll engage with clients to address factors of the information lifecycle, identify business and technical requirements, and architect customer solutions to meet those needs. Your expertise in cloud technologies, data warehousing, and analytics will enable you to lead technical projects, develop product messaging, and deliver presentations to showcase the value of our Google Cloud Platform products. **Responsibilities** * Support local sales teams in pursuit of key commercial opportunities, engaging clients to address factors of the information lifecycle * Identify business and technical requirements, conduct full technical discovery, and architect customer solutions to fulfill gathered requirements * Lead technical projects, including activities such as technology advocacy, bid responses, product and solution briefings, evidence-of-concept work, and coordination of supporting technical resources * Work closely with Google Cloud Platform products to illustrate and prototype integrations in customer/partner environments * Prepare and deliver product messaging to spotlight the Google Cloud Platform cost proposition, using techniques such as whiteboard and slide shows, product demonstrations, white papers, and request for statistics (RFI) reaction documents * Collaborate with product advertising management and engineering teams to stay on top of enterprise trends and devise upgrades to Google Cloud products * Participate in meetings, technical opinions, and onsite visit activities as required **Requirements** * Bachelor's degree or equivalent realistic experience * 3 years of experience as a technical representative, technical pre-sales engineer, company architect, or in a purchaser-facing position * Experience with conventional analytic warehouse solutions, big data technologies, real-time streaming, performance, or scalability optimizations * Strong understanding of data warehousing, data lakes, batch or real-time event processing, and ETL workflow solutions * Familiarity with records and records control as it pertains to big data traits and problems within organizations * Ability to cope with AI/ML and ML operations issues as part of the data analytics platform and lifecycle * Capacity to quickly research, understand, and work with new emerging technologies, methodologies, and solutions within the cloud/IT era area **Preferred Qualifications** * Master's degree in computer technological knowledge or a related technical subject * Experience developing data warehousing, data lakes, batch or real-time event processing, and ETL workflow solutions * Familiarity with AI/ML and ML operations issues as part of the data analytics platform and lifecycle * Ability to quickly research, understand, and work with new emerging technologies, methodologies, and solutions within the cloud/IT era area **What We Offer** * Competitive salary range of $30-$40/hour * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Comprehensive benefits package, including health insurance, retirement plan, and paid time off * Access to cutting-edge cloud technologies and innovative solutions * Recognition and rewards for outstanding performance and contributions **How to Apply** If you're a motivated and results-driven individual with a passion for cloud technologies and customer support, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! Apply for this job
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