**Experienced Customer Logistics and Supply Chain Advisor – Driving Operational Excellence at arenaflex**

Are you a customer-focused professional with a passion for logistics and supply chain management? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join arenaflex as an Experienced Customer Logistics and Supply Chain Advisor. In this dynamic role, you will play a critical part in ensuring seamless customer experiences, driving process improvements, and fostering collaborative relationships with cross-functional teams. **About arenaflex** arenaflex is a leading innovator in the industry, dedicated to delivering cutting-edge solutions that transform the way businesses operate. Our commitment to excellence, customer satisfaction, and employee growth has earned us a reputation as a trusted partner in the market. As a valued member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for excellence and innovation. **Key Responsibilities** As an Experienced Customer Logistics and Supply Chain Advisor at arenaflex, you will be responsible for: * Managing planned and unplanned Sales activities affecting orders and customers, ensuring timely and efficient resolution of customer inquiries and issues. * Running SAP queries and utilizing reports to identify trends and solutions, providing actionable insights to drive business growth and improvement. * Leading cross-functional meetings and process improvement initiatives, collaborating with Product Supply System teams, Sales, and customers to drive operational excellence. * Conducting day-to-day customer service activities, including managing escalated issues and providing clear, thorough documentation and communication. * Communicating effectively with stakeholders at all levels, building strong relationships and fostering a culture of collaboration and transparency. **Requirements** To succeed in this role, you will need: * A High School diploma or GED equivalent. * Availability to work rotating weekends. * An undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience. * At least one year of experience in a customer-facing role and one year in a call center. * Three years of experience in a customer-facing role and three years in a call center are preferred. * Strong customer service, problem-solving, issue resolution, and communication skills. * Ability to build collaborative relationships with Product Supply System teams, Sales, and customers. * Knowledge of supply chain, Order Management, and Customer Services processes and systems. * Sense of urgency, detail-oriented, and able to provide clear and thorough documentation and communication. * Ability to operate independently with minimal daily supervision. * Experience with SAP P08 and SAP reports, Oracle Transportation Management (OTM), Excel, and Pivot Tables, Microsoft Office preferred. **Essential Skills and Competencies** To excel in this role, you will need to possess: * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and cross-functional teams. * Strong analytical and problem-solving skills, with the ability to identify trends and solutions using data and reports. * Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously. * Strong attention to detail, with the ability to provide clear and thorough documentation and communication. * Ability to operate independently with minimal daily supervision, taking initiative and ownership of tasks and projects. **Career Growth Opportunities and Learning Benefits** At arenaflex, we are committed to helping our employees grow and develop their careers. As an Experienced Customer Logistics and Supply Chain Advisor, you will have access to: * Ongoing training and development opportunities, including workshops, webinars, and conferences. * Mentorship and coaching from experienced professionals in the field. * Opportunities for career advancement and professional growth. * A dynamic and supportive work environment that fosters collaboration, innovation, and creativity. **Work Environment and Company Culture** arenaflex is a remote-friendly company, offering a flexible and dynamic work environment that allows you to work from anywhere. Our company culture is built on the principles of collaboration, innovation, and customer satisfaction. We value diversity, equity, and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all employees. **Compensation, Perks, and Benefits** arenaflex offers a competitive benefits package that starts on day one of employment, including: * Competitive salary and bonus structure. * Comprehensive health, dental, and vision insurance. * 401(k) retirement plan with company match. * Paid time off and holidays. * Flexible work arrangements and remote work options. * Professional development opportunities and training. **Conclusion** If you are a motivated and customer-focused professional with a passion for logistics and supply chain management, we invite you to join arenaflex as an Experienced Customer Logistics and Supply Chain Advisor. In this dynamic role, you will have the opportunity to drive operational excellence, build strong relationships with customers and stakeholders, and grow your career in a supportive and innovative work environment. Apply now to take the first step towards a rewarding and challenging career at arenaflex! Apply Job! Apply for this job