**Experienced Customer Service and Data Entry Representative – Remote Claims Coordination Support**

Remote, USA Full-time
At arenaflex, we're committed to delivering exceptional customer experiences and streamlining our claims coordination processes. As an Experienced Customer Service and Data Entry Representative, you'll play a vital role in supporting our team by providing administrative and staff support services. This is a 100% remote position, allowing you to work from the comfort of your own home while enjoying the flexibility and autonomy that comes with it. **About arenaflex** arenaflex is a leading organization in the industry, dedicated to providing innovative solutions and exceptional customer service. Our team is passionate about making a difference in the lives of our customers, and we're looking for like-minded individuals to join our ranks. As a remote employee, you'll have the opportunity to work with a talented team of professionals who share your values and are committed to excellence. **U.S. Eligibility Requirements** To be considered for this role, you must meet the following eligibility requirements: * Be at least 18 years old or demonstrate legal capacity to enter a contract * Be willing to submit to a background investigation, with any offer of employment conditioned upon the successful completion of a background investigation * Have unrestricted work authorization to work in the United States * Be a U.S. citizen, permanent resident, asylee, refugee, or temporary resident (excluding those with non-immigrant work authorization, such as students in practical training status) **Essential Duties and Responsibilities** As an Experienced Customer Service and Data Entry Representative, you'll be responsible for: * Primarily performing data entry of claims information into our claims management systems * Following up on missing information to process claims efficiently * Reviewing invoices to ensure accuracy * Compiling reports from systems with claims information * Providing exceptional customer service and support to our claims coordination team **Requirements** To succeed in this role, you'll need: * A high school diploma * 6 months to 1 year of work experience * Basic computer and typing skills * Strong attention to detail **Preferred Qualifications** While not required, the following qualifications would be beneficial: * Previous experience in customer service or data entry * Familiarity with claims management systems * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills **Skills and Competencies** To excel in this role, you'll need to possess: * Strong organizational and time management skills * Ability to work independently and as part of a remote team * Excellent communication and interpersonal skills * Strong attention to detail and accuracy * Ability to adapt to changing priorities and deadlines **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their skills. As an Experienced Customer Service and Data Entry Representative, you'll have access to: * Ongoing training and development programs * Opportunities for career advancement and professional growth * A supportive and collaborative work environment * Flexible work arrangements and remote work options **Work Environment and Company Culture** As a remote employee, you'll have the flexibility to work from anywhere, at any time. Our company culture is built on: * Collaboration and teamwork * Innovation and creativity * Excellence and customer satisfaction * Respect and inclusivity **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and benefits package, including: * Medical, dental, and vision plans * Life and accident insurance * 401(K) and employee stock purchase plan * Educational expense reimbursement * Employee assistance program * Flexible work hours (availability varies by office and job function) * Training programs * Matching gift program * And more! **Equal Employment Opportunity** arenaflex is an equal opportunity employer, committed to providing a fair and inclusive work environment for all employees. We do not discriminate against or favor any applicant based on: * Race * Sex * Color * Disability * National origin * Religion * Creed * Age * Marital status * Citizenship * Veteran status * Gender * Gender identity/expression * Actual or perceived sexual orientation * Any other protected characteristic **Accommodations for Individuals with Disabilities** arenaflex will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. **How to Apply** If you're a motivated and detail-oriented individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. Apply for this job
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