**Experienced Customer Service and Verification Representative – Remote Insurance Support**

At arenaflex, we're dedicated to revolutionizing the customer experience by providing exceptional support to our clients across various industries. As a Customer Service and Verification Representative, you'll play a vital role in helping customers connect with insurance companies, verifying their information to match them with the right provider. If you're a detail-oriented, independent contractor with excellent customer service skills, we want to hear from you! **Why Join arenaflex's WooHoo! Crew?** At arenaflex, we believe in empowering our independent contractors to work from the comfort of their own homes, enjoying the flexibility to schedule their own hours and create a work-life balance that suits them best. As a member of our WooHoo! Crew, you'll have access to: * **Flexible scheduling**: Work when it's convenient for you, and enjoy the freedom to create a schedule that works best for your lifestyle. * **Variety of industries**: Expand your skillset and broaden your horizons while providing exceptional customer service across different industries. * **Supportive environment**: Our team is dedicated to helping you succeed, so you can focus on delivering top-notch service to our customers. * **Competitive earnings potential**: Earn up to $15 per hour, with a guaranteed minimum of 37 minutes for each hour if logged in and available for the full 60 minutes. **Schedule and Availability** As a Customer Service and Verification Representative, you'll have the flexibility to schedule your own hours, with the following client hours of operation: * Monday-Friday: 7:00am to 11:00pm CST * Saturday: 8:00am to 7:00pm CST * Sunday: 11:00am to 4:00pm CST **Skills and Qualifications** To succeed in this role, you'll need: * **Excellent customer service skills**: Build rapport and assist customers with a strong focus on delivering exceptional service. * **Sales skills**: Encourage customers to take the next step and speak with a licensed insurance agent, using your sales skills to "assume the sale." * **Overcoming objections**: Bring a strong ability and comfort level with overcoming objections to ensure a smooth customer experience. * **Multi-tasking skills**: Engage with customers while navigating online systems, using your multi-tasking skills to stay organized and focused. **Technology Requirements** To ensure a seamless experience, you'll need: * **Personal computer**: A dedicated computer (no tablet) with a wired internet connection. * **Broadband internet connection**: A minimum of 10 Mbps download speed, with a wired connection (Cable, Fiber Optic, or DSL). * **Windows 10 or Windows 11 operating system**: A wired USB headset with microphone (Gaming headsets not accepted). * **Mac users**: Intel-based machines with Windows 11 installed via Apple's Boot Camp utility. **Important Information** As a contractor with arenaflex, you'll need to: * **Live in the United States**: Except for CA, NY, PA, and WA, where this client program is not available. * **Pass a background check**: To represent this client, you'll need to successfully pass a background check. **Benefits of Working with arenaflex** As an independent contractor with arenaflex, you'll have access to: * **Variety of contracts**: Apply to several contracts exclusive to arenaflex independent contractors. * **Flexible contract hours**: Choose from 15 to 40 hours per week, with the flexibility to select the hours that suit you best. * **Competitive pay rates**: Contract pay rates vary depending on the client, but we ensure the best rate possible for our contractors. **What to Expect** As an independent contractor with arenaflex, you'll: * **Work from home**: Enjoy the convenience of working from home, with the flexibility to create a schedule that suits your lifestyle. * **Have access to training and support**: Our team is dedicated to helping you succeed, with training and support available to ensure you're equipped to deliver exceptional service. * **Be part of a supportive community**: Join our WooHoo! Crew and become part of a community that values flexibility, variety, and exceptional customer service. **Apply Now** If you're a detail-oriented, independent contractor with excellent customer service skills, we want to hear from you! Apply now to become a part of arenaflex's WooHoo! Crew and start delivering exceptional customer service today! Apply for this job