**Experienced Customer Service Representative / Call Center Representative – Hybrid – Monday to Friday Schedule**

Are you ready to embark on a fulfilling career journey that combines your passion for helping others with the flexibility to thrive both personally and professionally? At blithequark, we're not just offering a job – we're inviting you to be part of a mission to uplift your community and make a meaningful impact. Join our team as a Customer Service Representative / Call Center Representative and become a vital part of a dynamic, collaborative group that values your contributions and celebrates your wins. **Why You'll Love This Opportunity** • Enjoy the flexibility of remote work starting on Day 1, giving you the balance you need to thrive both personally and professionally. • Help individuals and families navigate financial challenges and manage utility costs, making a real difference in their lives. • We invest in your success with comprehensive training, continuous support, and clear pathways for advancement, ensuring your career journey matters here. • Work alongside a supportive, collaborative group that values your contributions and celebrates your wins, fostering a positive and inclusive work environment. • This is more than a job – it's your chance to create lasting change while building a career that inspires you every day. **Key Responsibilities – Customer Service Representative / Call Center Representative** As a Customer Service Representative / Call Center Representative, you'll play a key role in assisting customers with empathy, efficiency, and professionalism. Your day-to-day responsibilities include: Key Responsibilities Connecting with Customers: Handle inbound and outbound calls, addressing questions, resolving concerns, and guiding customers through application processes for various assistance programs. Managing Applications: Help customers complete their applications over the phone, review income documentation, and ensure accurate processing to determine eligibility. Organizing Information: Maintain detailed and accurate customer records using our systems. Collaborating with the Team: Work closely with colleagues and supervisors to meet program goals and deliver outstanding service. **Education and Experience – Customer Service Representative / Call Center Representative** We're seeking candidates who are passionate about making a difference and excel in delivering exceptional customer service: What We're Looking For We're looking for individuals who genuinely care about helping others and can provide friendly, patient, and professional support. If you're comfortable using Microsoft Windows, Office applications, and learning new systems quickly, we want to hear from you. Customer-Focused: You genuinely care about helping others and can provide friendly, patient, and professional support. Tech-Savvy: You're comfortable using Microsoft Windows, Office applications, and learning new systems quickly. Resilient: You handle challenges with grace and maintain a positive attitude under pressure. **Benefits and Pay – Customer Service Representative / Call Center Representative** What's in it for you? Benefits and Pay Competitive Pay: Starting at $15.00/hour, with opportunities for raises and bonuses as you grow in the role. Comprehensive Benefits: Enjoy health and life insurance, dental reimbursement, and more. Paid Training: Participate in top-tier training delivered in a hybrid format to set you up for success. Flexibility: After training for the CSR role, enjoy the flexibility of working remotely. Career Advancement: Unlock growth opportunities with clear pathways to advance within the company after transitioning to a full-time role with our client. **Join us in making a difference, one call at a time. Apply today to start your journey as a Customer Service Representative with blithequark!** **About blithequark** At blithequark, we've been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way. **Pre-Employment Checks** If offered a position, we will run a criminal background check, drug screen, and employment verification in accordance with all applicable laws. **Equal Opportunity Employer** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values and respects the contributions of all employees. **Apply Now** Ready to join our team and start making a difference? Click the link below to apply for the Customer Service Representative / Call Center Representative role at blithequark. Apply for this job