**Experienced Customer Service Representative – Entry-Level Opportunity for Remote Work with blithequark**

Are you a motivated and enthusiastic individual looking to start a fulfilling career in customer service? Do you thrive in a dynamic and supportive environment where you can grow and develop your skills? Look no further than blithequark, a respected leader in the supplemental insurance industry for over 65 years. We're seeking driven and dedicated individuals to join our fully remote team as Entry-Level Customer Service Representatives. At blithequark, we're committed to providing exceptional customer experiences that exceed our clients' expectations. As a Customer Service Representative, you'll play a vital role in delivering top-notch service, resolving issues efficiently, and educating clients about our products and services. With our comprehensive training program, you'll be equipped with the skills and knowledge necessary to succeed in this role. **About blithequark** blithequark is a pioneering force in the supplemental insurance industry, dedicated to providing innovative solutions that enhance the lives of our customers. With a rich history spanning over 65 years, we've established ourselves as a trusted leader in the market. Our commitment to excellence, customer-centric approach, and cutting-edge technology have enabled us to build a loyal customer base and a talented team of professionals. **What You'll Do** As a Customer Service Representative at blithequark, you'll be responsible for: * Being the first point of contact for our customers via chat, phone, and email * Resolving issues swiftly and with empathy, ensuring a positive experience for our clients * Educating clients about our products and services, highlighting their benefits and features * Documenting customer interactions and feedback to improve our services and processes * Collaborating with team members to elevate the customer experience and achieve our goals **Why You'll Love Working at blithequark** * **Start ASAP**: We offer a quick interview and fast onboarding process, so you can start your new career as soon as possible. * **Supportive and Inclusive Work Environment**: Our team is dedicated to creating a welcoming and inclusive space where everyone feels valued and supported. * **Work Your Way**: Enjoy the flexibility to choose your own hours and achieve the work-life balance you need, allowing you to thrive in your personal and professional life. * **Union-backed Benefits**: We offer comprehensive benefits, including life, health, and retirement plans, to ensure your well-being and security. **You'll Thrive If You Have** * **Excellent Verbal and Written Communication Skills**: The ability to effectively communicate with customers, colleagues, and management is essential for success in this role. * **A Positive, Solution-Focused Mindset**: A proactive and solution-oriented approach will enable you to resolve issues efficiently and provide exceptional customer service. * **Previous Customer Service Experience (Preferred but Not Required)**: While prior experience is beneficial, we're open to training and developing the right candidate. * **Must be U.S.-based and 18+**: We require all candidates to be based in the United States and at least 18 years old. * **Comfortable Using Basic Computer Tools**: We'll provide training on our systems and tools, so you'll feel confident and proficient in no time. **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping you grow and develop your skills. As a Customer Service Representative, you'll have access to: * **Comprehensive Training Program**: Our training program will equip you with the knowledge and skills necessary to succeed in this role. * **Mentorship and Coaching**: You'll be paired with an experienced mentor who will guide and support you throughout your career journey. * **Opportunities for Advancement**: As you gain experience and skills, you'll have opportunities to move into leadership roles or specialize in specific areas of customer service. **Work Environment and Company Culture Highlights** * **Fully Remote Team**: Our team is fully remote, allowing you to work from the comfort of your own home or office. * **Flexible Hours**: Enjoy the flexibility to choose your own hours and achieve the work-life balance you need. * **Collaborative and Supportive Team**: Our team is dedicated to creating a welcoming and inclusive space where everyone feels valued and supported. **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * **Competitive Hourly Rate**: A fair and competitive hourly rate that reflects your skills and experience. * **Union-backed Benefits**: Comprehensive benefits, including life, health, and retirement plans, to ensure your well-being and security. * **Opportunities for Advancement**: As you gain experience and skills, you'll have opportunities to move into leadership roles or specialize in specific areas of customer service. **Ready to Join Our Team?** If you're a motivated and enthusiastic individual looking to start a fulfilling career in customer service, we encourage you to apply today. At blithequark, we're committed to creating a positive and inclusive work environment where everyone can thrive. Apply now and let's shape what great customer service looks like together. Apply for this job