**Experienced Customer Service Representative – Equipment Inspection, Maintenance, and Customer Support**

Remote, USA Full-time
At arenaflex, we're on a mission to revolutionize the way people move and live. As a leading provider of innovative solutions for the moving and storage industry, we're committed to delivering exceptional customer experiences that exceed expectations. We're now seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative at arenaflex, you'll play a vital role in ensuring that our customers receive the highest level of service and support throughout their journey with us. You'll work closely with our team to provide exceptional customer experiences, inspect and maintain our equipment, and use cutting-edge technology to dispatch and return equipment. This is an exciting opportunity to join a dynamic team and develop your skills in a fast-paced and supportive environment. **About arenaflex** arenaflex is a leading provider of innovative solutions for the moving and storage industry. With a strong commitment to customer satisfaction and a passion for delivering exceptional experiences, we're dedicated to making a positive impact on our customers' lives. Our motto is "Hire Fast, Pay Fast," and we're proud to offer a range of benefits and perks that make us a great place to work. **Key Responsibilities** As a Customer Service Representative at arenaflex, you'll be responsible for: * Assisting customers inside and outside our centers with our products and services * Using smartphone-based technology to manage rentals and inventory * Moving and hooking up our trucks and trailers * Cleaning and inspecting equipment on the lot, including checking fluid levels * Answering questions and educating customers regarding our products and services * Preparing rental invoices and accepting equipment returned from rental * Installing hitches and trailer wiring * Filling propane (certification offered through arenaflex upon employment) * Driving a forklift (certification offered through arenaflex upon employment) * Participating in ongoing continuous education through arenaflex University **Minimum Qualifications** To be successful in this role, you'll need: * A valid driver's license and the ability to maintain a good driving record * A high school diploma or equivalent **Work Environment** The work involves moderate risks or discomforts that require special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields. **Physical Demands** The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning yourself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. **Benefits and Perks** As a valued member of our team, you'll enjoy a range of benefits and perks, including: * Career stability and opportunities for advancement * On-the-job education and training * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance and prescription plans (if eligible) * Paid holidays, vacation, and sick days (if eligible) * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental and Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program **Why Join arenaflex?** At arenaflex, we're committed to creating a culture of health and wellness. We offer a supportive and inclusive work environment that values diversity and promotes growth and development. As a member of our team, you'll have the opportunity to develop your skills, advance your career, and make a positive impact on our customers' lives. **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we'd love to hear from you. Please submit your application through our website, and we'll be in touch to discuss your qualifications and next steps. **Equal Opportunity Employer** arenaflex is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment that values diversity and promotes growth and development. Apply for this job
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