Experienced Customer Service Representative - Fully Remote in Michigan - Excellent Growth Opportunities and Comprehensive Benefits

Join the Team at blithequark: Where Customer Service Excellence Meets Growth and Opportunity Are you a motivated and customer-focused individual looking for a rewarding career in customer service? Do you have a passion for delivering exceptional experiences and building strong relationships with clients? Look no further than blithequark, a leading company in the customer service industry. We are seeking a highly skilled and dedicated Customer Service Representative to join our team on a full-time, remote basis in Michigan. About blithequark and Our Industry At blithequark, we pride ourselves on providing top-notch customer service solutions to a diverse range of clients. Our company is built on a foundation of excellence, integrity, and a commitment to delivering exceptional experiences. We operate in a fast-paced and dynamic industry, where customer satisfaction is paramount. Our team is comprised of talented and driven professionals who share a passion for customer service and a desire to make a positive impact. Why Consider This Job Opportunity at blithequark? We offer a comprehensive benefits package and a range of perks that set us apart from other companies in the industry. Here are just a few reasons why you might want to consider joining our team: Competitive Salary: Earn up to $14.00 per hour, with excellent opportunities for pay increases and promotions based on performance. Comprehensive Benefits: Enjoy health insurance, dental, and vision benefits, as well as a 401k with matching contributions to help you plan for the future. Paid Time Off: Take up to 5 weeks of paid time off per year to relax, recharge, and pursue your interests. Disability Coverage: We offer short-term and long-term disability coverage to provide financial protection in the event of an unexpected illness or injury. Career Growth: Join a growing company with a strong commitment to employee development and advancement opportunities. Employee Appreciation: Participate in regular Employee Appreciation events and activities that recognize and reward your hard work and contributions. What To Expect: Key Responsibilities As a Customer Service Representative at blithequark, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our clients. Here are some of the key responsibilities of the job: Respond to Incoming Calls: Answer incoming calls from REALTORS and homeowners in a professional and courteous manner, providing timely and effective solutions to their queries and concerns. No Outbound Cold-Calling: We do not engage in outbound cold-calling, sales, debt collections, or telemarketing calls, so you can focus on providing excellent customer service without the pressure of aggressive sales tactics. Live Training: Participate in live training sessions with small class sizes to develop your skills and knowledge and ensure that you are equipped to succeed in your role. What Is Required: Qualifications and Skills To be successful as a Customer Service Representative at blithequark, you will need to possess the following qualifications and skills: High School Diploma: A high school diploma or equivalent is required, along with a background check and drug screen. Strong Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with clients and colleagues. Self-Motivation: A self-motivated and disciplined individual with a strong work ethic, integrity, and values. Microsoft Office: Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, with the ability to quickly learn and adapt to new software applications. Customer Service Experience: At least 1 year of customer service and call center experience, with a proven track record of delivering exceptional customer experiences. How To Stand Out: Preferred Qualifications While not required, the following qualifications and skills are preferred: 0-2 Years of Customer Service Experience: 0-2 years of experience as a Customer Service Representative in a call center environment, with a strong understanding of customer service principles and best practices. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. We offer a range of career growth opportunities and learning benefits, including: Training and Development: Ongoing training and development programs to help you build your skills and knowledge and advance in your career. Mentorship: Opportunities to work with experienced mentors who can provide guidance and support as you navigate your career. Career Advancement: Opportunities for career advancement and promotion based on performance and merit. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and supportive company culture. We offer a flexible and remote work environment that allows you to work from the comfort of your own home. Our team is comprised of talented and driven professionals who share a passion for customer service and a desire to make a positive impact. Compensation, Perks, and Benefits We offer a comprehensive compensation package that includes: Competitive Salary: A competitive salary range of up to $14.00 per hour. Benefits: Health insurance, dental, and vision benefits, as well as a 401k with matching contributions. Paid Time Off: Up to 5 weeks of paid time off per year. Disability Coverage: Short-term and long-term disability coverage. Conclusion If you are a motivated and customer-focused individual looking for a rewarding career in customer service, we encourage you to apply for this exciting opportunity at blithequark. With our comprehensive benefits package, career growth opportunities, and positive company culture, we offer a unique and compelling work environment that is hard to find elsewhere. Don't miss out on this chance to join our team and start building a fulfilling and successful career in customer service. Apply Now and take the first step towards a rewarding and challenging career at blithequark. Apply for this job