Experienced Customer Service Representative – Hybrid Remote Role in OK, Providing Exceptional Support to Energy Customers at $16.25/hour

Join the blithequark Team and Make a Difference in People's Lives Are you looking for a rewarding career that allows you to work from home and make a positive impact on people's lives? blithequark is seeking a highly skilled and compassionate Customer Service Representative to join our team! As a trusted voice for American Electric Power (AEP) customers, you will have the opportunity to provide exceptional support, resolve issues, and make a real difference in people's lives. About blithequark and the Energy Industry blithequark is a leading provider of customer service solutions, partnering with top energy companies like AEP to deliver world-class support to their customers. With over 25 years of experience in the industry, we have established ourselves as a trusted and innovative player in the market. Our mission is to put passion to work by connecting individuals with the best long-term career fit and delivering exceptional service to our clients. Why This Role Will Change Your Career for the Better This is not just another customer service job. As a Customer Service Representative with blithequark, you will be part of a company that invests in your success and values your contributions. Here, you will have the opportunity to: Work from home and enjoy a better work-life balance Provide exceptional support to AEP customers without making sales calls Collaborate with a team of motivated and friendly professionals Grow professionally with training and mentorship opportunities Enjoy competitive pay and comprehensive benefits Key Responsibilities What You’ll Be Doing Every Day: As a Customer Service Representative with blithequark, your primary responsibilities will include: Assisting AEP customers with service-related questions, billing inquiries, and resolving power outage issues Providing exceptional, friendly support over the phone Collaborating with your teammates to ensure every customer gets the help they need Thriving in a fast-paced, dynamic environment where every day brings new challenges and rewards Education and Experience The Ideal Candidate for This Role: To be successful in this role, you should: Have at least 2 years of experience in customer service Thrives in a remote work setting with a stable work history Hold a high school diploma or GED and be authorized to work in the United States Be flexible for occasional mandatory overtime, especially during outages Skills and Competencies To Succeed in This Role, You Should: To excel as a Customer Service Representative with blithequark, you should possess: Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Passion for providing exceptional customer service Career Growth Opportunities and Learning Benefits Grow Professionally with blithequark: At blithequark, we are committed to investing in your future and helping you grow professionally. As a Customer Service Representative, you will have access to: Comprehensive training and mentorship programs Opportunities for career advancement and growth Regular feedback and coaching to help you improve Work Environment and Company Culture What It’s Like to Work at blithequark: At blithequark, we pride ourselves on creating a supportive and team-oriented culture that allows our associates to thrive. Here, you will: Work from home and enjoy a better work-life balance Collaborate with a team of motivated and friendly professionals Have access to competitive pay and comprehensive benefits Be part of a company that values and respects its associates Compensation, Perks, and Benefits What We Offer: As a Customer Service Representative with blithequark, you will enjoy: Competitive pay starting at $16.25 per hour Comprehensive benefits, including health and life insurance, dental reimbursement, and more Opportunities for overtime and career advancement A supportive and team-oriented culture Conclusion If you are looking for a rewarding career that allows you to make a difference in people's lives, we encourage you to apply for this exciting opportunity as a Customer Service Representative with blithequark. With our commitment to investing in your future and providing exceptional support to our customers, we are confident that you will thrive in this role. Apply now and experience what it means to truly love where you work! Apply for this job