Experienced Customer Service Representative – Remote Cargo Agent Position for Career Growth and Development at blithequark

Introduction to blithequark and the Industry At blithequark, we are committed to providing exceptional customer service and ensuring that our cargo operations run smoothly and efficiently. As a leader in the private industry, we are dedicated to living our values of care, integrity, flexibility, employee management, and teamwork in everything we do. Our culture is built on a shared commitment to excellence, and we are looking for talented individuals to join our team as a Cargo Agent (Customer Service Agent). In this role, you will play a vital part in our mission to guarantee freight is shipped on time, safely, and securely. Job Summary and Key Responsibilities As a Cargo Agent at blithequark, you will be the face of our freight operations, interacting directly with customers in person and over the phone. This is an entry-level customer service position, and our managers provide mentorship to help you set up for career advancement. Your key responsibilities will include: Booking and coordinating freight shipments Providing exceptional customer service to our clients Working collaboratively with our team to ensure smooth operations Lifting equipment, supplies, or items weighing up to 50 pounds Wearing required company-approved Personal Protective Equipment (PPE) Working a variety of shifts, including early morning to late evening, and weekends Essential Qualifications To succeed in this role, you will need to possess the following essential qualifications: A high school diploma, GED, or high school equivalency A valid driver's license Basic digital literacy Ability to frequently lift equipment, supplies, or items weighing up to 50 pounds Ability to wear required company-approved PPE Reliability, with a focus on safety and security of self, others, and personal information Embracing diversity, thinking, and styles Preferred Qualifications While not required, the following preferred qualifications will give you an upper hand in this role: Past experience in freight cargo and warehouse operations Strong writing and computer skills Skills and Competencies To excel as a Cargo Agent at blithequark, you will need to possess the following skills and competencies: Excellent communication and customer service skills Ability to work in a fast-paced environment Strong problem-solving and analytical skills Ability to work collaboratively as part of a team Basic knowledge of freight operations and logistics Career Growth Opportunities and Learning Benefits At blithequark, we are committed to helping our employees grow and develop in their careers. As a Cargo Agent, you will have access to: Career development programs to achieve your long-term career objectives Comprehensive training and mentorship Opportunities for advancement and professional growth A culture that values and recognizes employee contributions Work Environment and Company Culture At blithequark, we pride ourselves on our positive and inclusive work environment. Our culture is built on a shared commitment to our values, and we offer a range of benefits and perks to support our employees' well-being, including: Competitive compensation and industry-leading profit-sharing project 401(k) with liberal company contributions up to 9% Paid time off, including vacation, holidays, and personal time Comprehensive health benefits, including medical, dental, vision, and life insurance Family care assistance, including fertility support, surrogacy and adoption assistance, and lactation support Holistic wellness programs to support physical, emotional, social, and financial well-being Compensation, Perks, and Benefits As a Cargo Agent at blithequark, you can expect a competitive salary range of $35-$40 per year, depending on experience. You will also be eligible for a range of benefits and perks, including: Domestic and international space-available flight awards for employees and qualified relatives Recognition rewards and awards through our platform Access to over 500 discounts, specialty savings, and voluntary benefits through our employee perks program Conclusion If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply for the Cargo Agent position at blithequark. With our commitment to career growth and development, comprehensive benefits, and positive work environment, we offer a unique opportunity for you to grow and succeed in your career. Apply now to join our team and take the first step towards a rewarding and challenging career at blithequark! Apply for this job