**Experienced Customer Service Representative (Remote) – Delivering Exceptional Experiences for Global Brands**

Remote, USA Full-time
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to join blithequark, a forward-thinking global organization that's revolutionizing the customer service industry. As a remote Customer Service Representative, you'll be part of a diverse team from 70+ countries, working together to provide outstanding support to some of the world's best-known brands. **A Career Powered by You** At blithequark, we believe that our people are our greatest asset. That's why we're committed to creating a culture that's inclusive, supportive, and empowering. Our team members are passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our ranks. As a remote Customer Service Representative, you'll have the opportunity to work from home, enjoy a flexible schedule, and develop a career that's tailored to your strengths and interests. **Career Growth and Personal Development** We're not just looking for customer service representatives – we're looking for game-changers. At blithequark, we invest in our people, providing comprehensive training, cutting-edge technologies, and ongoing support to help you succeed. Our Learning and Leadership Development programs are designed to help you grow both personally and professionally, with a focus on career advancement and leadership development. In fact, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal growth and development. **What You'll Do** As a Customer Service Representative working from home, you'll be responsible for: * Providing inbound customer support via phone, email, or chat * Resolving technical issues and billing concerns in a timely and professional manner * Ensuring the appropriateness of social media content * Delivering expert customer experiences that exceed customer expectations * Collaborating with internal teams to resolve complex customer issues **Your Qualifications** To succeed in this role, you'll need: * A high school diploma and/or GED * Minimum 6 months of customer service experience required * Ability to connect to the internet with an ethernet cord * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong PC knowledge and computer navigation skills * Ability to work rotational shifts as needed * Residency in the United States or a valid U.S. address for residence **What's in It for You** At blithequark, we believe in investing in our people. As a remote Customer Service Representative, you'll enjoy: * Paid two weeks training and 1 week nesting * Lucrative employee referral bonus opportunities * Company networking opportunities with organized groups focused on diversity, equity, and inclusion * 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Work-from-home convenience with company-supplied technologies * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the Best Version of You!** If you're passionate about delivering exceptional customer experiences and are looking for a career that's tailored to your strengths and interests, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Flexible schedule **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **Equal Opportunity/Affirmative Action Employer:** blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. **To request a reasonable accommodation:** Please click here. **To view full details and how to apply:** Please login or create a Job Seeker account. Apply Job! **Note:** Please ensure you meet the eligibility criteria and requirements before applying. Apply for this job
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