**Experienced Customer Service Representative – Remote Opportunity at blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join the blithequark team as a Customer Service Representative, working remotely from the comfort of your own home. **About blithequark** blithequark is a leading insurance and supplemental benefits provider, dedicated to delivering unparalleled value and customer service to our clients. With over 68 years of experience, we've established ourselves as a trusted partner to over 40,000 labor unions, including the NFL, NBA, and MLB, with a combined membership of over 5 million individuals. Our commitment to transparency, integrity, and excellence has earned us an A+ Superior Rating by AM Best for our financial strength and a reputation as one of the premier workplaces in North America. **Our Mission** At blithequark, we're passionate about providing our union members with permanent benefits that protect them throughout their lives. We believe in the importance of community and the value of long-term relationships. As a Customer Service Representative, you'll play a vital role in delivering exceptional service to our members, helping them navigate our benefits packages, and ensuring their needs are met with empathy and understanding. **Key Responsibilities** As a Customer Service Representative at blithequark, your daily activities will include: * Inbound and outbound calling to engage with union members and provide support * Setting appointments and conducting presentations to members who request our benefits * Basic computer knowledge to navigate our systems and complete necessary paperwork * Quality control to ensure exceptional service standards are met * Leadership development to help you grow and succeed in your role **What We Offer** We're committed to providing a comprehensive benefits package that supports your well-being and career growth. As a Customer Service Representative at blithequark, you can expect: * **Competitive Compensation**: Enjoy a weekly advance and bonus structure that can lead to an average income of $55,000 in the first year * **Long-term Career Progression**: Opportunities for advancement and professional growth within our organization * **Flexible Work Hours**: Work from the comfort of your own home, with flexible hours to suit your lifestyle * **Remote Work Option**: Enjoy the freedom to work remotely, with all the benefits that come with it * **Residual Income**: Earn additional income through our residual income program * **Full Health Benefits**: Comprehensive health insurance to protect you and your loved ones * **Hands-on 1-on-1 Training**: Personalized training to help you succeed in your role * **All-expenses-paid Yearly Office Trips**: Join us on exciting and exotic trips to destinations like Puerto Rico, Cancun, Disney, Vegas, and the Bahamas **Minimum Qualifications** To succeed as a Customer Service Representative at blithequark, you'll need: * **Strong Communication Skills**: Excellent verbal and written communication skills to engage with union members and colleagues * **Time Management Skills**: Ability to prioritize tasks, manage your time effectively, and meet deadlines * **Age**: 18 years or older * **Background Check**: Must pass a background check to ensure the security and integrity of our organization * **High School Diploma**: A high school diploma is required, with higher education preferred but not necessary * **Customer Service and/or Retail Experience**: Previous experience in customer service or retail is preferred but not required **In the Interest of Community Wellness** In response to the ongoing pandemic, we've adjusted our business operations to prioritize the health and safety of our employees and clients. All interviews will be conducted via video conferencing to ensure a safe and convenient experience for all. **Ready to Join the blithequark Team?** If you're a motivated, customer-focused individual with a passion for delivering exceptional service, we invite you to apply for the Customer Service Representative role at blithequark. Join our team and be part of an organization that values community, integrity, and excellence. Apply Now! Apply for this job