**Experienced Customer Service Representative - Remote Opportunity for Career Advancement and Growth at arenaflex**

At arenaflex, we're dedicated to delivering exceptional customer service solutions that exceed our clients' expectations. As a key member of our team, you'll have the opportunity to grow and develop your skills in a collaborative and dynamic environment. If you're passionate about building strong relationships with clients and are eager to take on new challenges, we invite you to join our team as a Customer Service Representative. **Why arenaflex?** At arenaflex, we're committed to creating a work environment that supports the growth and well-being of our employees. Here are just a few reasons why you'll love working with us: * **Opportunities for career advancement and growth**: We believe in investing in our employees and providing opportunities for professional growth and development. * **Collaborative team environment**: Our team is dedicated to working together to achieve our goals and support each other in our roles. * **Engaging work that supports relationship-building with clients**: As a Customer Service Representative, you'll have the opportunity to build strong relationships with our clients and provide exceptional service that exceeds their expectations. * **Commitment to safety and adherence to OSHA guidelines**: We prioritize the safety and well-being of our employees and adhere to strict safety guidelines to ensure a safe working environment. * **Chance to develop skills in exception processing and freight claims**: As a Customer Service Representative, you'll have the opportunity to develop your skills in exception processing and freight claims, which will help you grow in your role and take on new challenges. **What to Expect (Job Responsibilities)** As a Customer Service Representative at arenaflex, you'll be responsible for: * **Inputting sales orders daily with a focus on accuracy**: You'll be responsible for accurately inputting sales orders on a daily basis, ensuring that there are no more than 2 errors per month. * **Setting up and maintaining standing orders for customers**: You'll work with customers to set up and maintain standing orders, including holds, releases, and additions. * **Processing exceptions and handling related tasks**: You'll be responsible for processing exceptions and handling related tasks, such as creating credit memos and filing freight claims. * **Attending scheduled meetings and maintaining a strong presence in the workplace**: You'll be expected to attend scheduled meetings and maintain a strong presence in the workplace, demonstrating your commitment to your role and the team. * **Providing excellent customer service while adhering to company policies and safety standards**: You'll be responsible for providing exceptional customer service while adhering to company policies and safety standards. **What is Required (Qualifications)** To be successful in this role, you'll need: * **Minimum of 2 years of experience in a relationship-building customer service environment**: You'll need to have a proven track record of success in a customer service environment, with a focus on building strong relationships with clients. * **High School diploma preferred**: While a high school diploma is preferred, we're open to considering candidates with equivalent experience or education. * **Ability to follow safety guidelines and maintain a record free of serious injuries**: You'll need to be able to follow safety guidelines and maintain a record free of serious injuries. * **Strong attention to detail and ability to manage stress while meeting deadlines**: You'll need to be able to manage stress while meeting deadlines and have a strong attention to detail. * **Punctuality in clocking in and out for work and lunch, with minimal errors**: You'll need to be punctual and accurate when clocking in and out for work and lunch. **How to Stand Out (Preferred Qualifications)** If you have the following qualifications, you'll be even more competitive for this role: * **Experience with ERP systems such as Epicor**: You'll have experience working with ERP systems, such as Epicor. * **Demonstrated dedication to tasks and teamwork**: You'll have demonstrated a commitment to tasks and teamwork, with a focus on supporting your colleagues and achieving team goals. * **Motivation to seek growth opportunities and take on more responsibilities**: You'll be motivated to seek growth opportunities and take on more responsibilities, with a focus on developing your skills and advancing in your career. * **Self-starter attitude with the ability to perform without outside help**: You'll have a self-starter attitude and be able to perform tasks independently, without needing outside help. **What We Offer** As a Customer Service Representative at arenaflex, you'll have access to a range of benefits and perks, including: * **Competitive salary and benefits package**: You'll receive a competitive salary and benefits package, including health insurance, retirement savings, and paid time off. * **Opportunities for career advancement and growth**: We're committed to investing in our employees and providing opportunities for professional growth and development. * **Collaborative team environment**: Our team is dedicated to working together to achieve our goals and support each other in our roles. * **Flexible work arrangements**: We offer flexible work arrangements, including remote work options, to support your work-life balance. * **Professional development opportunities**: We're committed to providing opportunities for professional development, including training and education programs. **How to Apply** If you're passionate about building strong relationships with clients and are eager to take on new challenges, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! [Apply Now]( Apply for this job