Experienced Customer Service Representative – Remote Opportunity for Career Growth and Development with blithequark
Introduction to blithequark Imagine being part of a leading insurance and supplemental benefits provider that has been at the forefront of the industry for over 68 years, renowned for its unwavering commitment to transparency, integrity, and unbeatable customer service. blithequark is that company, proudly serving over 40,000 labor unions, including prestigious organizations like the NFL, NBA, and MLB, with a staggering 5 million members and counting. With an impressive $58.9 billion in force and an A+ Superior Rating by AM Best for its financial strength, blithequark stands as a beacon of excellence in the insurance sector. Our mission is to provide unions with permanent benefits, offering protection and peace of mind to members throughout their lives. About the Role We are currently seeking service-minded individuals with exceptional communication skills to fill several sales and customer service representative positions. As a Customer Service Representative at blithequark, you will be the face of our company, interacting with union members, understanding their needs, and providing tailored solutions. Your role will be pivotal in ensuring our clients receive the highest level of service, fostering long-term relationships, and contributing to the company's continued success. Key Responsibilities Engage in inbound and outbound calling to connect with potential and existing clients, addressing their queries, and providing information about our benefits packages. Set appointments and perform presentations to union members, highlighting the value and uniqueness of blithequark's offerings. Demonstrate basic computer knowledge to efficiently manage client data, complete necessary paperwork, and ensure quality control. Participate in leadership development programs to enhance your skills and advance your career within the company. Collaborate with the team to achieve sales targets, expand our client base, and contribute to the growth of blithequark. What We Offer At blithequark, we believe in rewarding our employees for their hard work and dedication. Our comprehensive compensation package includes: Weekly advances and bonuses, with an average first-year income of $55K. Long-term career progression opportunities, allowing you to grow professionally and personally. Flexible work hours to ensure a healthy work-life balance. The option to work remotely from home, providing autonomy and comfort. Residual income, enabling you to benefit from your hard work over time. Full health benefits, prioritizing your well-being and that of your loved ones. Hands-on, 1-on-1 training to equip you with the skills and knowledge necessary to excel in your role. All-expenses-paid yearly office trips to exciting locations, fostering team bonding and creating unforgettable memories. A full benefits package, demonstrating our commitment to your overall satisfaction and success. Minimum Qualifications To be considered for this role, you should possess: Strong communication skills, enabling you to effectively interact with clients and colleagues. Time management skills, allowing you to prioritize tasks and meet deadlines. Be at least 18 years of age. A high school diploma; higher education is preferred but not required. Customer service and/or retail experience is preferred but not necessary, as we provide comprehensive training. You must pass a background check, ensuring the highest level of integrity within our team. Career Growth and Learning Benefits At blithequark, we are committed to the continuous development of our employees. Through our leadership development programs, training sessions, and mentorship initiatives, you will have the opportunity to enhance your skills, expand your knowledge, and advance your career. Our goal is to empower you to reach your full potential, contributing to both your personal and professional growth. Work Environment and Company Culture blithequark prides itself on being one of the premier workplaces in North America, consistently voted one of the best places to work. We have received Best Workplace awards in 2017, 2018, and 2019 and have been named the 24th Happiest Place to Work by Forbes Magazine. Our company culture is built on transparency, integrity, and a passion for excellence, making blithequark an ideal place to build a rewarding and fulfilling career. Compensation, Perks, and Benefits Our compensation package is designed to recognize and reward your contributions to blithequark's success. With a competitive salary, bonuses, and a range of benefits, you will enjoy a comprehensive rewards package that reflects your value to our team. From flexible work hours and remote work options to all-expenses-paid trips and full health benefits, we are committed to ensuring your overall satisfaction and well-being. Conclusion If you are a motivated, service-minded individual with a passion for delivering exceptional customer service, we invite you to join the blithequark team. As a Customer Service Representative, you will play a vital role in our company's continued success, enjoying a rewarding career with ample opportunities for growth and development. Apply now to embark on this exciting journey with blithequark and discover a workplace that truly values its employees and prioritizes their success. Due to our commitment to community wellness, all interviews will be conducted via video conferencing, ensuring a safe and convenient hiring process. We look forward to welcoming you to our team and exploring how you can contribute to blithequark's mission to provide unparalleled customer service and benefits to our valued clients. Apply for this job