**Experienced Customer Service Representative – Remote Opportunity in Texas**

Remote, USA Full-time
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two interactions are ever the same? If so, we invite you to join blithequark's team of dedicated customer service professionals as a full-time, 100% remote Customer Service Representative in Texas. At blithequark, we're committed to providing top-notch customer care services to our Fortune-500 clients worldwide. Our team of experts leverages cutting-edge voice, chat, email, and social technologies to deliver world-class experiences that exceed our clients' expectations. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal by providing exceptional support to our customers. **About blithequark** blithequark is a leading provider of customer care services and call centers, trusted by top companies worldwide. With over 16,000 employees in major international markets, we serve tier-1 clients across multiple industry verticals. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a leader in the customer care management industry. **Responsibilities** As a Customer Service Representative, you'll be responsible for: * Actively listening to customers to understand their concerns and provide personalized solutions * Upselling products and features while emphasizing benefits and aligning with customer needs * Demonstrating excellent soft skills to provide the best customer service experience * Providing information about current plans and products, and identifying new solutions that meet customer needs * Navigating multiple computer applications with speed and accuracy to resolve customer issues efficiently **Requirements** To succeed in this role, you'll need: * High-speed internet with a minimum download speed of 10 MBPS (no satellite) * A USB wired headset with noise-canceling microphone * 18+ years of age and a high school diploma or equivalent * A quiet, secured workspace * Must live in Texas to apply (if you live in AL, AR, FL, GA, ID, IN, KY, MS, NC, OK, SC, UT, VA, or WY, please find the same opportunity under those state-specific requisitions to apply) * At least 1 year of customer service experience * Professional, positive attitude and courteous telephone etiquette * Experience using a computer in a work or non-work setting * Ability to thrive in a highly structured environment * Schedule with open availability, including evenings and weekends **Benefits & Perks** As a valued member of our team, you'll enjoy: * $14 per hour base pay * Access to up to 50% of your pay immediately after your shift * Health insurance (medical, dental, vision) and other benefits * Paid, virtual training * Opportunity to grow quickly into a trainer or supervisor **Career Growth Opportunities** At blithequark, we're committed to helping our employees grow and develop their careers. With opportunities for advancement and professional development, you'll have the chance to: * Apply for new positions after six months of service in your current role * Change positions before the six-month period with the agreement of both your current manager and the manager of the open position * Access new hire training time to help you succeed in your role **Work Environment & Company Culture** As a remote Customer Service Representative, you'll work in a dynamic, fast-paced environment that's perfect for those who thrive in a structured setting. Our company culture values innovation, teamwork, and customer satisfaction, and we're committed to providing a supportive and inclusive work environment that allows you to grow and succeed. **How to Apply** If you're a motivated, customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website to register as a candidate and submit your application. **Important Notice** blithequark is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Please be aware that blithequark recruiting correspondence will always come from a talent acquisition representative with an official @blithequark email address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. If you encounter any suspicious activity, please report it to [email protected]. We look forward to welcoming you to our team! Apply for this job
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