**Experienced Customer Service Representative – Remote Seasonal Opportunity at arenaflex**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two interactions are ever the same? If so, we invite you to join arenaflex as a Customer Service Representative – Remote Seasonal, where you'll have the opportunity to reimagine your career journey and develop a lifelong network of like-minded professionals. **About arenaflex** arenaflex is a forward-thinking global organization that embodies a true people-first, inclusive culture and a genuine sense of belonging. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" year after year. Our organically diverse team from 70+ countries is united in our mission to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. **Career Growth and Personal Development** As a Customer Service Representative at arenaflex, you'll embark on a rewarding career journey that offers unparalleled opportunities for growth and development. Our comprehensive training programs, cutting-edge technologies, and continuing support will empower you to succeed in your role and beyond. In fact, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to nurturing talent and fostering a culture of internal mobility. **Key Responsibilities** As a Customer Service Representative working from home, you will: * Provide inbound customer support using a call flow guide * Help customers resolve basic technical issues * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver expert customer experiences with a smile **Essential Qualifications** To succeed in this role, you'll need: * 1+ year of customer service experience * Open availability (this is a seasonal position) * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing **Computer Requirements** * Bring your own device – This position does not loan equipment * Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) * Operating System: Windows 10+ * RAM: 8GB or higher * Processor: Intel i5/AMD Ryzen 5 or higher **Internet Requirements** * DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) * Speeds: 10 mbps download and 3 mbps upload or higher * While working, you will be required to hardwire with an ethernet cable * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States or have a valid U.S. address for residence **What's in it for you?** At arenaflex, we champion our people and invest in their growth and well-being. As a Customer Service Representative, you'll enjoy: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the best version of you!** If you're ready to embark on a new career journey and develop a lifelong network of like-minded professionals, we invite you to apply today. Join arenaflex and discover why over 440,000 game-changers around the globe call us their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** * English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.** For more information regarding your EEO rights as an applicant, please visit the following websites: * English * Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here Apply Job! Apply for this job