**Experienced Customer Service Representative – Remote USA Opportunity at arenaflex**

At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a Customer Service Representative working remotely, you'll be a vital part of our team, bringing humanity to business and making a real difference in people's lives. Join us on this exciting journey and discover a career that's not just a job, but a calling. **About arenaflex** arenaflex is a global leader in customer experience and technology solutions, helping some of the world's most iconic brands build engaged, pleased, and profitable customer experiences. With a rich history dating back to 1982, we've been at the forefront of innovation, harnessing the power of humanity and technology to deliver exceptional customer experiences. Our commitment to diversity, equity, and inclusion is unwavering, and we're proud to be an equal opportunity employer. **Our Culture** At arenaflex, we believe that our employees are the heart of our organization. We're a community-minded organization that values giving back, and we're committed to creating an inclusive culture where everyone feels valued, respected, and empowered to be their authentic selves. Our Great Place to Work certification in the United States is a testament to our dedication to creating a workplace that's not just great, but amazing. **What You'll Be Doing** As a Customer Service Representative, you'll be the spark that brightens days and ignites careers. You'll be using your knowledge and skills to help others, giving them peace of mind and resolving their issues with a smile. Whether it's answering incoming communications from customers, conducting research to provide answers, or consulting on health-related products with compassion, you'll be the difference between an average customer experience and an exceptional one. **A Typical Day** * Answer incoming communications from customers * Conduct research to provide answers for customers to resolve their issues * Collaborate with colleagues to share knowledge and best practices * Participate in training and development programs to enhance your skills and knowledge **What You Bring to the Role** * Minimum six (6) months or more of customer service experience * High school diploma or equivalent * Recognize, apply, and explain product or service knowledge * Computer experience * A caring and supportive nature that shines through in your interactions with customers **What You Can Expect** * Supportive of your career and professional development * An inclusive culture and community-minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * Base pay of $16 per hour plus performance bonus opportunities * A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives * Visit [ for more information **A Bit More About Your Role** We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled coaching, to 1000s of free courses to support your career growth, we're invested in your success. Our TTEC community is here for you as one dynamic, global family. **Reporting Structure** You'll report to a Team Lead, who will provide guidance, support, and feedback to help you excel in your role. You'll contribute to the success of the customer experience and the overall success of the team. **Preferred Residency States** Our work-from-home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. **How to Apply** If you're passionate about delivering exceptional customer experiences and making a real difference in people's lives, we want to hear from you. Apply now and join our team of talented and dedicated professionals who are shaping the future of customer experience. Apply Now! **Equal Opportunity Employer** arenaflex is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We're committed to building a diverse and inclusive workforce that reflects the communities we serve. Apply for this job