**Experienced Customer Service Representative – Remote USA Opportunity at blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, global environment where your unique perspective and skills are valued? If so, we invite you to join blithequark as a Customer Service Representative, working remotely from the comfort of your own home. At blithequark, we're committed to making customers happy, and we're looking for talented individuals like you to help us achieve this goal. As a Customer Service Representative, you'll be the face of our company, providing top-notch support to our clients and their customers. You'll have the opportunity to grow your career, develop new skills, and make a real difference in the lives of our customers. **About blithequark** blithequark is a leading provider of customer experience solutions, helping some of the world's most iconic and hypergrowth brands deliver exceptional customer experiences. With a rich history dating back to 1982, we've built a reputation for innovation, expertise, and a commitment to making customers happy. Our team of passionate professionals is dedicated to delivering amazing service and technology, powered by humanity. **Our Culture** At blithequark, we're proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity is our strength, enabling us to view things from different vantage points and bring value to the table in our own unique way. Our inclusive culture and community-minded organization encourage giving back, and we're committed to supporting your career and professional development every step of the way. **What You'll Be Doing** As a Customer Service Representative, you'll be responsible for: * Answering incoming communications from customers in a timely and professional manner * Conducting research to provide answers and resolve customer issues with a smile * Recognizing, applying, and explaining product or service knowledge to customers * Collaborating with team members to achieve customer satisfaction and team goals **What You Bring to the Role** To succeed in this role, you'll need: * 6 months or more of customer service experience * A high school diploma or equivalent * Excellent communication and problem-solving skills * Strong product or service knowledge and the ability to apply it in a customer-facing environment * Computer savvy and comfortable using technology to resolve customer issues **The Equipment You'll Need** To perform your job duties, you'll need: * A reliable internet connection with a speed of at least 15 Mbps * A hardwired direct connection to your home router (Wi-Fi connections are permitted on some assignments) * A USB wired headset (Bluetooth headsets are not permitted) * A smartphone or other device that runs iOS or Android (iPad, etc.) for daily log-in **What You Can Expect** As a Customer Service Representative at blithequark, you can expect: * A supportive and inclusive work environment that encourages career growth and professional development * A global team of curious lifelong learners guided by our company values * A base wage of $15 per hour, plus performance bonus opportunities * A comprehensive benefits package that includes PTO, tuition reimbursement, health and wellness incentives, and more * Access to 1000s of free courses to support your career growth and development **A Bit More About Your Role** At blithequark, we're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled coaching and engagement, to 1000s of free courses to support your career growth, we're dedicated to helping you succeed. Our TTEC community is here for you as one dynamic, global family. **About the Team** You'll report to a Team Lead and contribute to the success of the customer experience and the overall success of the team. Our team is passionate about delivering exceptional customer experiences, and we're looking for talented individuals like you to join us on this journey. **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please visit our website at [www.blithequark.com]( to learn more about our company culture, benefits, and career growth opportunities. We can't wait to hear from you! Essential Qualifications * 6 months or more of customer service experience * High school diploma or equivalent * Excellent communication and problem-solving skills * Strong product or service knowledge and the ability to apply it in a customer-facing environment * Computer savvy and comfortable using technology to resolve customer issues Preferred Qualifications * 1 year or more of customer service experience * Bachelor's degree or higher * Experience working in a remote or virtual environment * Certification in customer service or a related field Skills and Competencies * Excellent communication and problem-solving skills * Strong product or service knowledge and the ability to apply it in a customer-facing environment * Computer savvy and comfortable using technology to resolve customer issues * Ability to work independently and as part of a team * Strong time management and organizational skills Career Growth Opportunities and Learning Benefits * Access to 1000s of free courses to support your career growth and development * Individualized webcam-enabled coaching and engagement * Opportunities for career advancement and professional development * A supportive and inclusive work environment that encourages career growth and professional development Work Environment and Company Culture * Remote work environment with flexible scheduling * Inclusive culture and community-minded organization that encourages giving back * Global team of curious lifelong learners guided by our company values * Supportive and collaborative work environment that encourages open communication and feedback Compensation, Perks, and Benefits * Base wage of $15 per hour, plus performance bonus opportunities * Comprehensive benefits package that includes PTO, tuition reimbursement, health and wellness incentives, and more * Access to 1000s of free courses to support your career growth and development * Opportunities for career advancement and professional development How to Apply If you're a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please visit our website at [www.blithequark.com]( to learn more about our company culture, benefits, and career growth opportunities. We can't wait to hear from you! Apply for this job