**Experienced Customer Service Representative – Seasonal Chat & Phone Support Agent**

Remote, USA Full-time
At arenaflex, we're not just a customer service company – we're a team of passionate individuals dedicated to creating memorable experiences for our customers and each other. With over 20 years of experience in hiring for customer support roles, we've perfected our application technology to benefit both our customers and our team members. As a Seasonal Customer Service Representative at arenaflex, you'll be part of a dynamic and supportive environment that values growth, flexibility, and work-life balance. **About arenaflex** arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. Our mission is to Create Connection. Value Conversation. We believe that every action taken, no matter how small, has a significant impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. **Responsibilities** As a Seasonal Customer Service Representative at arenaflex, you'll be responsible for: * Providing basic technical support via phone or chat to our customers * Delivering an exceptional support experience that exceeds customer expectations * Interacting and communicating effectively with a variety of customers, including resolving issues and answering questions * Providing a memorable and delightful experience for our customers, every time **What You'll Enjoy** * Working from the comfort of your own home, with the flexibility to create your own schedule * Computer equipment provided, including a monitor, to ensure you have everything you need to succeed * A full-time schedule with the opportunity to become permanent, if desired * Competitive hourly rate of $14/hour, with incentive opportunities to increase your earnings * Hands-on, 100% paid training to ensure you're equipped with the skills and knowledge you need to succeed * Internal Mobility opportunities, with 84% of our managers promoted from within * Employee discounts and referral bonuses to reward your hard work and dedication * EverBetter wellness program to support your physical and mental well-being **Location Requirements** * Must live in the United States * Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings * Must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming **Qualifications** * Flexible to the needs of the business * Must have a High School Diploma or GED Equivalent * 18 years of age **Equipment and Internet Requirements** * Must have the following: + 1 Stand Alone Monitor (19 inch) + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair **Why Join arenaflex?** At arenaflex, we're committed to creating a positive and supportive work environment that values growth, flexibility, and work-life balance. We believe that every action taken, no matter how small, has a significant impact on our work experiences, customers, teams, and friends. By joining our team, you'll be part of a dynamic and supportive community that's dedicated to making a difference. **How to Apply** If you're passionate about delivering exceptional customer experiences and are looking for a seasonal opportunity with a global leader in the CX industry, apply now! Visit our website at [www.arenaflex.com]( to learn more about our company culture and values. Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and updates. **Equal Employment Opportunity** arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Apply Job! Apply for this job
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