**Experienced Customer Service Representative – Temporary Assignment at blithequark**

Are you a customer-centric individual with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two interactions are the same? If so, we invite you to join blithequark as a Temporary Customer Service Representative. This exciting opportunity will challenge you to provide top-notch support to our valued customers, stores, and associates via phone, chat, and email. **About blithequark** blithequark is a leading organization that prides itself on its commitment to customer satisfaction, employee growth, and community involvement. Our team of dedicated professionals is driven by a shared vision to exceed customer expectations and make a positive impact in the lives of those we serve. As a Temporary Customer Service Representative, you will be an integral part of our high-performing team, working from the comfort of your own home in one of our approved states. **Job Summary** As a Temporary Customer Service Representative, you will be responsible for handling a high volume of incoming calls, chats, and emails from customers, stores, and associates. You will utilize your excellent communication skills, problem-solving abilities, and technical expertise to resolve issues, answer questions, and provide exceptional customer service. This is a temporary assignment lasting up to 90 days, with the possibility of extension based on performance and business requirements. **Key Responsibilities** * Handle a high volume of incoming calls, chats, and emails from customers, stores, and associates * Utilize multiple systems to aid in answering questions and resolving issues * Communicate professionally in a conversational manner, ensuring customer satisfaction * Navigate complex issues, think critically, and provide solutions to customers * Collaborate with internal teams to resolve customer concerns and improve overall service * Meet or exceed performance metrics, including call handling time, first call resolution, and customer satisfaction ratings * Participate in ongoing training and development to enhance skills and knowledge **Requirements** * High school diploma or equivalent (required) * Successful completion of mandatory training (required) * Customer service experience (required) * Proficient with Microsoft Office programs (Outlook, Word) (required) * Ability to type a minimum of 25 WPM (required) * Preferred qualifications: + 6 months experience in a contact center or retail environment + 6 months experience with computer processing/data entry software **Preferred Qualifications** * 6 months experience in a contact center or retail environment * 6 months experience with computer processing/data entry software * Strong communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities * Basic computer skills and familiarity with software applications * Strong problem-solving and analytical skills **Work Environment and Culture** * Work from home in approved states * 24/7 customer care with a variety of shift opportunities * Rotating shift schedule, including weekends * Collaborative and dynamic team environment * Ongoing training and development opportunities * Recognition and rewards for exceptional performance **Compensation and Benefits** * $16.00 per hour * Work from home flexibility * Rotating shift schedule with opportunities for overtime * Paid training and development opportunities * Recognition and rewards for exceptional performance **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **About the Career Portal** For more job opportunities at blithequark, please visit our Career Portal at [insert link]. We offer a range of exciting roles in various fields, from customer service to retail and beyond. Whether you're looking for a temporary assignment or a long-term career, we invite you to explore our current openings and discover the perfect fit for your skills and interests. **Disclaimer** blithequark is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job