**Experienced Customer Service Representative – Web3 Revolution at arenaflex**

**Join the arenaflex Team and Contribute to the Web3 Revolution!** Are you passionate about delivering exceptional customer experiences and eager to be part of a dynamic team that's shaping the future of the blockchain industry? Look no further! arenaflex, a leading provider of infrastructure and ecosystem for cryptocurrencies and blockchain, is seeking talented Customer Service Representatives to join our global team. **About arenaflex** arenaflex is a pioneer in the blockchain ecosystem, dedicated to accelerating the adoption of cryptocurrencies and enhancing financial freedom. Our mission is to empower individuals and businesses to thrive in a decentralized world. At arenaflex, you'll be part of a vibrant, challenging, and collaborative environment surrounded by a world-class team. With endless opportunities for learning and growth, you'll have the chance to develop your skills and career without limits. **About the Role** As a Customer Service Representative at arenaflex, you'll be the face of our company, ensuring customer satisfaction through exceptional service. Your responsibilities will include: * Handling customer inquiries, complaints, and identity verification processes through our ticketing system, live chat, and phone support * Providing top-notch service in both English and Japanese languages, with a strong emphasis on language proficiency * Collaborating with cross-functional teams to resolve customer issues and improve our services * Documenting customer requests accurately and providing constructive feedback * Working in a fast-paced environment with a focus on meeting and exceeding targets **Essential Qualifications** * Bachelor's degree (S1) or higher in a relevant field * Proficiency in English and Japanese languages (minimum JLPT N2 level) * At least 1 year of experience in customer service, preferably in the financial or e-commerce industries * Fresh graduates with outstanding performance are also encouraged to apply * Strong integrity, proactivity, attention to detail, and a sense of responsibility * Ability to work under pressure, with excellent communication skills and a drive to exceed targets * Passion for customer service and willingness to work flexible shifts, including night shifts * Positive attitude towards the cryptocurrency industry **Preferred Qualifications** * Experience in the blockchain or cryptocurrency industry * Additional language proficiency (e.g., Chinese, Korean, etc.) * Familiarity with customer service software and tools **Why Join arenaflex?** * Be part of a leading blockchain ecosystem that's revolutionizing the way we think about finance and technology * Work with a diverse and talented team from around the world in a dynamic, fast-paced environment * Take on challenging projects that push the boundaries of innovation and growth * Enjoy a flexible work schedule, with a focus on remote work and casual attire * Receive competitive compensation and benefits * Learn from industry experts and develop your skills in a collaborative and supportive environment **Learn More About arenaflex's Values and Culture** At arenaflex, we're committed to creating a workplace that values diversity, inclusivity, and equal opportunities. We believe that a diverse team is the key to our success, and we're dedicated to fostering a culture of collaboration, achievement, and growth. **Apply Now and Join the arenaflex Team!** Ready to embark on an exciting journey with arenaflex? Click the link below to apply for this role and become part of the Web3 revolution! Apply Job! **arenaflex is an equal opportunities employer and welcomes applications from diverse candidates.** Apply for this job