**Experienced Customer Service Representative – Work from Home Opportunity at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy working with cutting-edge technologies? If so, we invite you to join blithequark as a Customer Service Representative, working from the comfort of your own home. As a key member of our team, you will play a vital role in providing top-notch service and solutions to our customers, leveraging your expertise to drive customer satisfaction and loyalty. **About blithequark** At blithequark, we're a digital transformation company that's redefining the way businesses interact with their customers. With over 35 years of experience, we've helped numerous clients across various industries achieve greater agility through transformed and automated customer experiences. Our team is dedicated to pushing the boundaries of innovation, and we're committed to creating a work environment that's inclusive, supportive, and empowering. **The Role** As a Customer Service Representative at blithequark, you'll be responsible for delivering exceptional service and solutions to our customers through inbound calls. You'll work with leading technologies and systems, collaborating with a dedicated team of leaders and peers who are passionate about customer service. Your expertise will be essential in handling customer inquiries of varying types, leveraging your active listening skills and probing question techniques to resolve issues efficiently. **Key Responsibilities** * Handle customer inquiries and provide solutions through inbound calls * Utilize leading technologies and systems to deliver exceptional service * Collaborate with a dedicated team of leaders and peers to support customer service efforts * Develop and maintain a deep understanding of our products and services to provide accurate information to customers * Manage and overcome objections for subscribers' cancellation and suspend requests to reduce churn * Meet sales targets and contribute to the growth of our business * Participate in ongoing training and development to enhance skills and knowledge **What We Offer** At blithequark, we're committed to providing a comprehensive benefits package that supports your well-being and career growth. As a Customer Service Representative, you can expect: * Competitive pay rate: $15.00 - $20.00/hr * An 8-hour per day shift, 5 days per week (anywhere from 6am-12am PST) * All technical equipment needed to be successful to work remotely * Medical, dental, and vision benefits * Paid training & PTO * Advancement opportunities: 80% of our frontline leaders have been promoted from within * Additional pay incentives as well as monthly rewards & recognition programs * Employee Discounts * EAP & Health and Wellness programs, including a personal trainer dedicated to your well-being **Qualifications** To succeed as a Customer Service Representative at blithequark, you'll need: * Excellent verbal and written communication skills, strong multitasking abilities * A driven and problem-solving mindset, with a focus on meeting goals * Familiarity with Microsoft Office tools * Experience in customer service and sales * High school diploma or equivalent **Requirements to Work from Home** To ensure a seamless and successful work-from-home experience, you'll need: * A quiet and distraction-free, secure place to work * Excellent Internet connectivity: + Internet access speeds of 2 Mbps upload and 10 Mbps download (the faster the better!) + In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates * Wireless and/or satellite Internet Service Providers are not compatible with our systems * A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications **Why Join blithequark?** At blithequark, we're passionate about creating a work environment that's inclusive, supportive, and empowering. We believe in the importance of work-life balance and offer a range of benefits and programs to support your well-being. As a Customer Service Representative, you'll have the opportunity to: * Develop your skills and knowledge through ongoing training and development * Collaborate with a dedicated team of leaders and peers who are passionate about customer service * Contribute to the growth and success of our business * Enjoy a competitive pay rate and benefits package * Participate in additional pay incentives and recognition programs **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we invite you to apply for the Customer Service Representative role at blithequark. Please submit your application through our website, and we'll be in touch to discuss your qualifications and next steps. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a work environment that's inclusive, supportive, and empowering for all employees. **Contact Us** For more information about the Customer Service Representative role or to discuss your application, please contact us at [insert contact information]. We look forward to hearing from you! Apply for this job