**Experienced Customer Service Representative – Work from Home Opportunity with blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic environment where no two interactions are the same? If so, we invite you to join blithequark, a global leader in customer experience management, digital engagement, and technology solutions, as a Work from Home Customer Service Representative. **About blithequark** blithequark is a trailblazer in the customer experience industry, with over 20 years of experience, 18,000+ team members, and campuses around the globe. Our obsession with delivering remarkable customer experiences has earned us a reputation as a trusted partner to the world's most innovative brands. At blithequark, we believe that every interaction is an opportunity to make a lasting impression and build lifelong relationships with our customers. **The Role** As a Work from Home Customer Service Representative with blithequark, you will be the face of our brand, providing exceptional support to our customers through inbound calls, emails, and chats. You will be the go-to expert for all customer inquiries, resolving issues with empathy, professionalism, and a smile. Your passion for delivering outstanding customer experiences will shine through in every interaction, making every customer feel valued, heard, and understood. **Key Responsibilities:** * Assist customers through inbound calls, emails, and chats, providing timely and effective solutions to their inquiries * Communicate complex information in a clear and concise manner, ensuring customers understand their options and next steps * Act as an active listener, empathizing with customers and resolving issues in a fair and consistent manner * Provide a positive and meaningful experience with every customer interaction, exceeding expectations and building loyalty * Learn and retain a thorough working knowledge of all existing and new products and services, staying up-to-date on industry trends and developments **Essential Qualifications:** * High school diploma (or equivalent) * 6 months – 1 year of customer service experience (in-person or remote) * Excellent communication skills, both verbal and written * Ability to work effectively in a fast-paced, dynamic environment * Reliable internet speed and broadband connection * Secure area in the home to work from * Ability to work effectively in a work-at-home setting * Located in the Clearwater / Tampa, FL area **Preferred Qualifications:** * Previous experience in a customer-facing role, preferably in a call center or remote work environment * Familiarity with CRM software and other customer service tools * Strong problem-solving skills and ability to think critically * Experience working in a team environment, with a focus on collaboration and mutual support **Skills and Competencies:** * Excellent communication and interpersonal skills * Ability to work effectively in a remote environment, with minimal supervision * Strong problem-solving and critical thinking skills * Ability to work in a fast-paced, dynamic environment, with multiple priorities and deadlines * Strong attention to detail and organizational skills * Ability to adapt to changing situations and priorities **Career Growth Opportunities and Learning Benefits:** * Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise * Comprehensive training program, with ongoing support and development opportunities * Collaborative and supportive work environment, with a focus on teamwork and mutual support * Access to industry-leading tools and technologies, with ongoing training and support * Opportunities for professional development and certification, with a focus on staying up-to-date on industry trends and developments **Work Environment and Company Culture:** * Work from the comfort and safety of your own home, with a flexible schedule and minimal commute * Collaborative and supportive work environment, with a focus on teamwork and mutual support * Opportunities for socialization and connection with colleagues, through virtual events and activities * Access to industry-leading tools and technologies, with ongoing training and support * Recognition and rewards for outstanding performance and contributions **Compensation, Perks, and Benefits:** * Competitive salary – $17 – $18 / hr * Industry-leading benefits, including health, dental, vision, and 401(k) * Flexible scheduling and work-life balance * Opportunities for career advancement and professional growth * Comprehensive training program, with ongoing support and development opportunities * Collaborative and supportive work environment, with a focus on teamwork and mutual support **How to Apply:** If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your application, and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! **Equal Opportunity Employer:** blithequark is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. **Accommodations:** Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. blithequark also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law. **Personal Information:** By signing this application, the applicant consents to blithequark collecting, using and retaining their personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws. **Job Type:** Full-time **Expected hours:** 40 per week **Benefits:** * 401(k) * Dental insurance * Health insurance * On-the-job training * Referral program * Vision insurance * Work from home **Shift:** * 8 hour shift * Day shift * Evening shift * Morning shift * Night shift **Work Location:** In person Apply Job! Apply for this job