**Experienced Customer Service/Sales Representative – Building Relationships and Driving Sales Growth at blithequark**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and results-driven Customer Service/Sales Representative to join our dynamic team. As a key member of our sales and customer service team, you will play a vital role in driving sales growth, building strong relationships with customers, and providing top-notch service that exceeds their expectations. **About blithequark** blithequark is a leading provider of innovative solutions and products that empower individuals and businesses to achieve their goals. With a rich history of innovation and a commitment to excellence, we have established ourselves as a trusted partner in the industry. Our team is passionate about delivering exceptional customer experiences, and we are dedicated to creating a work environment that is collaborative, inclusive, and supportive. **Job Summary** As a Customer Service/Sales Representative at blithequark, you will be responsible for providing fast, friendly service to customers, assessing their needs, and providing assistance to drive sales growth. You will learn about our products and services, and use this knowledge to recommend and close sales. You will also be responsible for maintaining the in-stock condition of assigned areas, ensuring a clean, shop-able, and safe environment for customers and colleagues alike. **Key Responsibilities** * Provide exceptional customer service by actively seeking out customers to assess their needs and provide assistance * Learn about products and services using our tools and training programs * Use product knowledge to recommend and close sales * Maintain the in-stock condition of assigned areas, ensuring a clean, shop-able, and safe environment * Work in cooperation with Department Supervisors and other associates in their department as well as other departments * Participate in sales and customer service initiatives to drive sales growth and improve customer satisfaction * Develop and maintain strong relationships with customers to build loyalty and drive repeat business * Stay up-to-date on product knowledge and industry trends to provide expert advice and recommendations to customers **Essential Qualifications** * High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred * 1-2 years of customer service or sales experience in a retail or sales environment * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues * Ability to work in a fast-paced environment with multiple priorities and deadlines * Strong product knowledge and sales skills, with the ability to learn and adapt quickly * Ability to work a flexible schedule, including evenings, weekends, and holidays **Preferred Qualifications** * Experience in a sales or customer service role in a retail or sales environment * Knowledge of building materials, décor, electrical, flooring, garden, hardware, kitchen & bath, lumber, millwork, paint, plumbing, and tool rental products and services * Experience with sales and customer service software and systems * Certification in sales or customer service, such as the Certified Sales Professional (CSP) or the Certified Customer Service Representative (CCSR) **Skills and Competencies** * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues * Strong product knowledge and sales skills, with the ability to learn and adapt quickly * Ability to work in a fast-paced environment with multiple priorities and deadlines * Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions * Ability to work independently and as part of a team, with a strong sense of accountability and responsibility * Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines **Career Growth Opportunities and Learning Benefits** * Opportunities for career advancement and professional growth, with a focus on developing skills and expertise in sales and customer service * Access to training and development programs, including product knowledge training, sales and customer service training, and leadership development programs * Opportunities to work with a diverse range of products and services, with a focus on building expertise and knowledge in a specific area * Collaborative and inclusive work environment, with a focus on teamwork and collaboration * Recognition and rewards for outstanding performance and contributions to the team **Work Environment and Company Culture** * blithequark is committed to creating a work environment that is collaborative, inclusive, and supportive * Our team is passionate about delivering exceptional customer experiences, and we are dedicated to creating a culture that values teamwork, innovation, and excellence * We offer a range of benefits and perks, including competitive pay, comprehensive health and wellness programs, and opportunities for professional growth and development * Our stores are designed to be welcoming and inclusive, with a focus on creating a positive and engaging shopping experience for customers **Compensation, Perks, and Benefits** * Competitive hourly rate, with opportunities for overtime and bonuses * Comprehensive health and wellness programs, including medical, dental, and vision insurance * 401(k) retirement plan, with company match and vesting schedule * Paid time off, including vacation, sick leave, and holidays * Opportunities for professional growth and development, including training and development programs and career advancement opportunities * Recognition and rewards for outstanding performance and contributions to the team **How to Apply** If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and learning more about your qualifications and experience. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, and are dedicated to creating a work environment that is inclusive and supportive of all employees. Apply for this job