Experienced Customer Service Specialist - Remote Online Support with Union Benefits and Global Reach

Join the blithequark Team: Delivering Exceptional Customer Experiences from the Comfort of Your Home blithequark is a pioneering company that stands out as the only 100% union label supplementary advantages firm globally, boasting a client base of over 40,000 alliances and organizations across the world. With a rich history spanning over 60 years, we have been dedicated to providing both supplemental and long-lasting benefits to tireless individuals and their loved ones. Our mission is to deliver top-notch services that exceed our clients' expectations, and we are seeking a highly skilled and motivated Customer Service Specialist to join our remote team. About the Role As a Customer Service Specialist at blithequark, you will be the face of our company, interacting with union members who request our benefits. Your primary goal will be to provide exceptional customer experiences through inbound and outbound calling, establishing consultations, and conducting discussions. You will also be responsible for simple computer tasks, completing necessary paperwork, quality assurance, and leadership development. Key Responsibilities: Handle inbound and outbound calls with union members, responding to their queries and providing information about our benefits Establish consultations and conduct discussions with members to understand their needs and provide tailored solutions Develop and maintain strong relationships with clients, ensuring high levels of customer satisfaction Utilize simple computer skills to complete tasks, such as data entry and paperwork Participate in quality assurance activities to ensure compliance with company standards Engage in leadership development opportunities to enhance your skills and knowledge Requirements and Qualifications To succeed as a Customer Service Specialist at blithequark, you will need to possess the following skills and qualifications: Essential Qualifications: Excellent verbal communication skills, with the ability to articulate complex information in a clear and concise manner Strong client association and interaction capabilities, with a focus on building rapport and trust Upbeat and beneficial mindset with fantastic energy, ensuring a positive customer experience Ability to interact successfully with individuals and teams, both internally and externally Maintains good customer connections, with a focus on resolving issues and exceeding expectations Legally licensed to operate in the US, Canada, or UK Preferred Qualifications: Customer Service and/or Consumer Sales experience, with a proven track record of success Experience working in a remote or virtual environment, with excellent time management and organizational skills What We Offer At blithequark, we are committed to providing our employees with a comprehensive benefits package and a supportive work environment. As a remote Customer Service Specialist, you can enjoy: Benefits: 100% remote work arrangement, with the flexibility to work from home or any location Adaptable job schedule, with the possibility to create a routine that suits your needs Weekly wages and performance-based monthly incentives, providing opportunities for growth and development Opportunity to earn a free vacation for you and a guest to exciting destinations, such as the Bahamas, Cancun, or Las Vegas, for our annual company event Career Growth and Learning Opportunities At blithequark, we believe in investing in our employees' growth and development. As a Customer Service Specialist, you will have access to: Leadership development opportunities, to enhance your skills and knowledge Regular training and coaching, to ensure you stay up-to-date with industry trends and best practices Performance-based incentives, to recognize and reward your achievements Work Environment and Company Culture At blithequark, we pride ourselves on our supportive and inclusive company culture. As a remote employee, you will be part of a dynamic team that values: Collaboration and teamwork, with regular virtual meetings and communication Innovation and creativity, with a focus on finding new solutions to complex problems Customer satisfaction, with a commitment to delivering exceptional experiences Compensation and Perks We offer a competitive compensation package, including: Weekly wages and performance-based monthly incentives Opportunities for growth and development, with a focus on career advancement A comprehensive benefits package, including remote work arrangements and flexible scheduling Conclusion If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity as a Customer Service Specialist at blithequark. Join our team and enjoy a rewarding career with a leading company in the industry, while making a positive impact on the lives of our clients and their loved ones. Apply now and take the first step towards a fulfilling career with blithequark! Apply for this job