**Experienced Customer Support Specialist – Part-Time Remote Opportunity with arenaflex**

At arenaflex, we're passionate about delivering exceptional customer experiences that exceed expectations. As a leading beverage company, we're committed to providing top-notch products and services to our customers. We're now seeking an experienced Customer Support Specialist to join our team on a part-time remote basis, working closely with our clients to ensure their Coca-Cola products are served at the perfect temperature. **About arenaflex** arenaflex is a renowned beverage company that has been a household name for generations. Our commitment to quality, innovation, and customer satisfaction has earned us a loyal customer base. As a part of our team, you'll be working with a talented group of professionals who share your passion for delivering exceptional customer experiences. **Job Summary** As a Customer Support Specialist, you'll be responsible for providing top-notch support to our clients, ensuring their Coca-Cola products are served at the perfect temperature. You'll work closely with our clients to troubleshoot issues, perform mechanical services, and maintain our soft drink fountain equipment. If you're a team player with excellent communication skills and a passion for customer satisfaction, we'd love to hear from you! **Key Responsibilities** * Perform mechanical services and light remanufacturing on soft drink fountain equipment according to arenaflex's standards * Investigate and troubleshoot issues with pop fountain equipment * Maintain all refrigeration equipment in proper working condition * Move equipment to perform all mechanical services on fountain hardware, including preventative maintenance, software updates, and cosmetic appearance * Remain positive, work as a team player, and create exceptional customer support-oriented organizations * Collaborate with our clients to resolve issues and ensure their Coca-Cola products are served at the perfect temperature **Essential Qualifications** * Secondary School diploma or equivalent degree/certificate * Valid driver's license * Technical aptitude to repair machines * Ability to lift 50 pounds * Adaptability to work on Saturdays or Sundays and holidays as needed **Preferred Qualifications** * Bachelor's degree in a related field (e.g., customer service, technical support) * Previous experience in customer support or technical services * Familiarity with soft drink fountain equipment and refrigeration systems * Excellent communication and problem-solving skills * Ability to work independently and as part of a team **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Strong problem-solving and analytical skills * Technical aptitude and ability to learn new systems and equipment * Adaptability and flexibility to work in a dynamic environment * Strong customer service skills and ability to provide exceptional support **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Support Specialist, you'll have opportunities to: * Develop your technical skills and knowledge of soft drink fountain equipment and refrigeration systems * Collaborate with our clients to resolve complex issues and improve customer satisfaction * Work with a talented team of professionals who share your passion for customer satisfaction * Participate in ongoing training and development programs to enhance your skills and knowledge **Work Environment and Company Culture** arenaflex is a dynamic and fast-paced work environment that values teamwork, innovation, and customer satisfaction. As a Customer Support Specialist, you'll work remotely, collaborating with our clients and team members to resolve issues and improve customer satisfaction. Our company culture is built on: * A commitment to customer satisfaction and excellence * A collaborative and team-oriented work environment * A passion for innovation and continuous improvement * A focus on employee growth and development **Compensation, Perks, and Benefits** As a part-time remote Customer Support Specialist with arenaflex, you'll enjoy: * Competitive hourly rate of $27/hour * Flexible scheduling to accommodate your needs * Opportunities for career growth and development * Collaborative and dynamic work environment * Comprehensive benefits package (including health, dental, and vision insurance, 401(k) matching, and paid time off) **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional support, we'd love to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can join our team at arenaflex! Apply for this job