**Experienced Data Analyst – Enhancing Customer Experience through Data-Driven Insights**

Remote, USA Full-time
At arenaflex, we're on a mission to revolutionize the way we understand and interact with our customers. As a leading innovator in the entertainment industry, we're seeking a talented and driven Data Analyst to join our Studio Exploration and Examination team. If you're passionate about harnessing the power of data to drive business growth and customer satisfaction, we want to hear from you! **About arenaflex** arenaflex is a global leader in the entertainment industry, renowned for its commitment to innovation, creativity, and customer satisfaction. With a rich history of storytelling and a passion for technology, we're constantly pushing the boundaries of what's possible. Our team of experts is dedicated to delivering exceptional experiences that captivate and inspire audiences worldwide. **Job Summary** We're seeking an experienced Data Analyst to join our team, working closely with our Disney Item groups to investigate and organize data, as well as provide support for quantitative and qualitative research projects. As a Data Analyst, you'll play a critical role in enhancing our customer experience by analyzing data from various sources, identifying trends, and developing actionable insights. If you're a data enthusiast with a passion for storytelling and a drive to make a meaningful impact, we invite you to apply for this exciting opportunity. **Key Responsibilities** * Assist in a wide range of qualitative and quantitative analysis tasks, including data collection, preparation, and analysis, as well as data visualization and reporting. * Collaborate with cross-functional teams to design and execute research projects, including developing project objectives, business requirements, and timelines. * Develop and maintain relationships with research partners within the organization and external vendors. * Analyze and prepare progress and ad-hoc reports involving quantitative and qualitative data for various stakeholders within the product marketing, engagement, and product strategy teams. * Manage assigned projects, execute quality assurance cycles, and report tasks and status to supervisors to ensure completion within established timelines. * Work closely with the Sr. Administrator and team to ensure that all outcomes are decisively impactful and drive key business decisions. * Collaborate with the team and research groups within Snowflake and Databricks. * Maintain exceptional verbal and written communication skills on data components and requirements. * Respond to basic data requests from internal clients. * Present findings based on research conducted and contribute to related business discussions. **Essential Capabilities** * Proficiency in SQL, with the ability to extract and join disparate data sources. * Ability to extract data and join with other data sources to develop a rich, comprehensive picture for the business. * Strong quantitative thinking and analytical skills. * Ability to work quickly and efficiently in a high-speed environment. * Excellent communication and decision-making skills, as well as the ability to create clear and concise visual presentations. * Strong multitasking abilities and the ability to work effectively in a climate of tight deadlines and continuous change. **Favored Capabilities** * Experience with data handling tools (e.g., SPSS, Q, MarketSight). * Experience with survey tools (e.g., Translate, Qualtrics, SurveyMonkey). * Experience working with large datasets and big data technologies, ideally cloud-based, like Snowflake, Databricks, or similar. * Knowledge of R, Python, SAS, STATA, or similar programming languages. * Postgraduate education in Statistical Research or Measurement. * Quantitative analysis background, either provider-side or client-side. * Experience with analyzing survey data to extract significant insights. * Experience with membership-based plans of action and procedure. **What We Offer** * Competitive hourly rate of $23/hour. * Opportunity to work with a global leader in the entertainment industry. * Collaborative and dynamic work environment. * Professional development and growth opportunities. * Flexible work arrangements, including remote work options. * Comprehensive benefits package, including health insurance, retirement plan, and paid time off. **How to Apply** If you're a motivated and detail-oriented Data Analyst with a passion for storytelling and a drive to make a meaningful impact, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you! Apply Now! Apply for this job
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