Experienced Data Entry Associate – Remote Contract Opportunity for Detail-Oriented Professionals in Financial Services
Introduction to arenaflex arenaflex, a leading financial services organization, is renowned for its excellence and innovation in the industry. We are currently seeking highly motivated and detail-oriented individuals to join our team as Data Entry Associates. This is a remarkable opportunity to immerse yourself in the corporate culture and service lines of a prestigious organization through an extensive paid training program. As a Data Entry Associate, you will be an integral part of our Process Management team within the group insurance sector, contributing to the success of our operations. Job Overview In this role, you will be responsible for managing a variety of transaction types, involving meticulous attention to detail and adherence to established processes. Your daily tasks will encompass a wide range of activities, including creating value quotes, processing policy status letters, updating beneficiaries, and managing settlement options. You will utilize Salesforce for transactions and ensure all work is pulled from the platform. As a key member of our team, you will review referrals, ensure data accuracy, and occasionally outreach to other departments for escalated cases. Key Responsibilities: Manage a variety of transaction types (totaling 31) within the Customer Communications Unit Que, Settlement Options Team, Money Out Team, Premium Team, Electronic Funds Transfer (EFTs) Team, and Renewal Statements Team. Handle tasks such as creating value quotes, processing policy status letters, updating beneficiaries, and managing settlement options. Review referrals and ensure all data is in good order for processing, occasionally requiring outreach to other departments for escalated cases. Assist with premium management, including processing changes, suspending premiums, and managing tax withholdings. Utilize Salesforce for transactions and ensure all work is pulled from the platform. Requirements To succeed in this role, you will need to demonstrate a professional demeanor, patience, composure, and a client service attitude. You should possess problem-solving and decision-making skills, with the ability to follow processes and identify areas for improvement. Initiative, excellent communication skills, and the ability to navigate a large corporate environment without constant support are also essential. Additionally, you should be proficient in basic computer skills, including Word, Excel, Outlook, Teams, and have basic troubleshooting abilities. Essential Qualifications: Professional Demeanor: Demonstrate patience, composure, and a client service attitude. Problem-Solving and Decision-Making Skills. Ability to follow processes and identify areas for improvement. Initiative: Display a self-starting behavior and willingness to assist others. Excellent Communication Skills: Communicate effectively both written and verbal, tailoring communications to the audience. Patience: Navigate a large corporate environment without constant support. Multi-tasking: Manage multiple responsibilities efficiently. Ambition to Succeed and Strong People Skills. Outstanding Customer Service. Basic computer skills, including Word, Excel, Outlook, Teams, etc. Basic troubleshooting abilities (e.g., internet connectivity issues). Preferred Qualifications: Salesforce and life insurance experience are advantageous. Prior experience in a corporate environment or data entry role. Knowledge of financial services industry practices and regulations. Skills and Competencies To excel in this role, you will need to possess a range of skills and competencies, including: Attention to detail : Accurately manage and process large volumes of data. Organizational skills : Prioritize tasks, manage multiple responsibilities, and meet deadlines. Communication skills : Effectively communicate with colleagues, clients, and stakeholders. Problem-solving skills : Analyze problems, identify solutions, and implement changes. Adaptability : Adapt to changing processes, systems, and priorities. Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Data Entry Associate, you will have access to an extensive paid training program, designed to facilitate professional development and equip you with the skills and knowledge necessary to succeed in your role. You will also have opportunities for career advancement within our prestigious organization, with the potential to progress into more senior roles or explore different areas of the business. Work Environment and Company Culture arenaflex is a dynamic and inclusive organization, dedicated to fostering a positive and supportive work environment. We value diversity, equity, and inclusion, and are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. As a remote worker, you will be part of a distributed team, with opportunities to collaborate and connect with colleagues from across the organization. Compensation, Perks, and Benefits We offer a competitive compensation package, including a salary of $23 per hour, as well as a comprehensive benefits package, featuring health, dental, and vision insurance, and a retirement savings plan with employer matching. You will also have access to an extensive paid training program, designed to facilitate professional development and equip you with the skills and knowledge necessary to succeed in your role. Conclusion If you are a detail-oriented and motivated individual, looking to launch or advance your career in the financial services industry, we encourage you to apply for this exciting opportunity. As a Data Entry Associate at arenaflex, you will be part of a dynamic and inclusive organization, dedicated to fostering a positive and supportive work environment. You will have access to extensive training and development opportunities, as well as a competitive compensation package and comprehensive benefits. Join us in shaping the future of the financial services industry and making a positive impact within our dynamic team. Apply now to take the first step towards an exciting and rewarding career with arenaflex! Apply for this job