**Experienced Data Entry Clerk – Energy Services Program Support**
Join arenaflex, a leading non-profit human services agency dedicated to fostering community growth and promoting holistic well-being, as we continue to make a lasting impact in the lives of individuals and families in Fitchburg, MA. As a valued member of our dynamic team, you will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. **About arenaflex** arenaflex is a non-profit human services agency committed to positive change, enhancing the lives of individuals and families through essential services and community growth. Our team is united by a shared passion for making a meaningful difference in the community. With a focus on fostering holistic well-being, we strive to create a supportive environment that values the well-being and personal growth of our employees. **Position Overview** As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This role requires a high level of attention to detail, excellent organizational skills, and the ability to work independently in a remote setting. **Essential Duties And Responsibilities** * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. * Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings. * Participate in mandatory agency training and other relevant professional development activities. **Ensure strict confidentiality is maintained in all aspects of the role.** **Perform related work as required.** **Required Qualifications And Skills** * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. * Bilingual in Spanish preferred. **Preferred Qualifications And Skills** * Experience working with database systems, including Monday.com and other similar platforms. * Strong organizational and time management skills. * Excellent communication and interpersonal skills. * Ability to work independently in a remote setting. * Familiarity with program guidelines and regulations. **Why Join arenaflex?** * **Comprehensive Benefits Package**: Enjoy a range of fantastic benefits, including health, dental, FSA, and vision insurance, paid time off, hybrid work opportunities, student loan forgiveness, tuition remission, employer-sponsored retirement, pet insurance, and employee discounts. * **Flexible Work Environment**: Benefit from a flexible work environment that suits your lifestyle, with opportunities to work remotely and attend meetings, calls, and training sessions as needed. * **Career Growth Opportunities**: Participate in mandatory agency training and other relevant professional development activities to enhance your skills and advance your career. * **Meaningful Work**: Join a team that makes a meaningful difference in the community, working towards positive change and enhancing the lives of individuals and families. **How to Apply** If you are a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. **Employment Type**: Full-Time **Apply Now** Apply Job! Apply for this job