**Experienced Data Entry Specialist – Patient Care Coordinator – Remote Opportunity at arenaflex**
At arenaflex, we're dedicated to revolutionizing the healthcare industry by providing innovative solutions and exceptional patient care. As a Patient Care Coordinator, you'll play a vital role in our Enteral Nutrition Community team, working remotely to make a meaningful impact on patients' lives. If you're passionate about delivering top-notch customer service and have a knack for data entry, we encourage you to join our team! **About arenaflex and Our Mission** arenaflex is a leading American healthcare company that operates a chain of pharmacies, retail centers, and provides various healthcare-related services. Founded in 1963, we've grown to become one of the largest pharmacy and healthcare organizations in the US, offering a wide range of services and products to our customers. Our mission is to improve the lives of our patients by providing personalized care, innovative solutions, and exceptional customer service. **Job Summary** As a Patient Care Coordinator, you'll be responsible for handling monthly quiet top-off requests, ensuring accurate documentation, and facilitating transportation orders for our Enteral Nutrition division. You'll work closely with our patient confirmation team to welcome new patients onto our services and make a positive impact on their lives. If you're a detail-oriented, customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity! **Key Responsibilities** * Answer incoming calls from patients, caregivers, pharmacies, and patient reference sources regarding nutrition treatment request status * Triaging calls to different departments to ensure efficient resolution * Confirming patient demographics and insurance information to guarantee accurate shipment * Handling new patient orders and refreshing electronic clinical records * Collaborating with the patient confirmation team to welcome new patients onto our services * Providing exceptional customer service and resolving patient concerns in a timely and professional manner **Required Capabilities** * At least one year of experience working in a customer-facing environment * Experience with data entry and proficiency in Microsoft Office, specifically Excel, Outlook, and Word * Strong communication and interpersonal skills, with the ability to work effectively with patients, caregivers, and healthcare professionals **Preferred Capabilities** * Home infusion or strong clinical equipment (DME) experience * Call center experience * Experience working in a healthcare environment * Familiarity with electronic health records (EHRs) and clinical software **About arenaflex and Our Benefits** arenaflex offers a comprehensive benefits package to its employees, which may include: * Medical, dental, and vision insurance * Prescription coverage * 401(k) retirement plan * Employee Assistance Program (EAP) * Paid time off, holidays, and vacation days * Tuition reimbursement * Employee discounts on arenaflex products and services * Wellness programs and health screenings * Career development opportunities and professional growth * Flexible work arrangements, including remote work options * Life insurance and disability coverage * Employee stock purchase plan **Why Join arenaflex?** * Make a meaningful impact on patients' lives by providing exceptional customer service and support * Work in a dynamic, fast-paced environment with opportunities for growth and development * Enjoy a comprehensive benefits package and competitive compensation * Collaborate with a talented team of healthcare professionals who share your passion for delivering high-quality care * Take advantage of flexible work arrangements, including remote work options * Enjoy employee discounts on arenaflex products and services **How to Apply** If you're a motivated, customer-focused individual with a passion for data entry and patient care, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply Job! Apply for this job