Experienced Digital Marketing and Customer Relationship Management Specialist - Social Media Customer Support and Marketing Strategy Development

Introduction to blithequark At blithequark, we are passionate about creating magical experiences for our customers through innovative marketing strategies and exceptional customer support. As a leader in the entertainment industry, we are committed to providing top-notch service to our clients and guests. Our company culture is built on creativity, innovation, and teamwork, and we are looking for talented individuals to join our team. If you are a motivated and enthusiastic professional looking to launch your career in digital marketing and customer relationship management, we have an exciting opportunity for you to join our team as a Digital Marketing and Customer Relationship Management Specialist. Job Overview In this role, you will have the opportunity to work with our Client Relationship Management (CRM) team to develop and implement marketing programs that drive customer engagement and loyalty. You will assist our Mission Managers in the development and planning of email marketing creatives, audience segmentation, campaign execution, and analysis of campaign performance. As a Digital Marketing and Customer Relationship Management Specialist, you will be responsible for creating effort reports, utilizing Adobe Dreamweaver and Photoshop to develop email marketing creatives, and assisting with CRM testing, campaign QA, and providing insights into campaigns from performance data. Key Responsibilities Collaborate with different blithequark Specialty Units to gather and prepare/trade resources for campaign execution Develop and maintain strong relationships with cross-functional teams and stakeholders Utilize Adobe Creative Suite, including Dreamweaver and Photoshop, to develop email marketing creatives and trade resource expectations Assist with CRM testing, campaign QA, and provide insights into campaigns from performance data Develop and maintain a strong understanding of digital marketing platforms, including social media, email, and paid search Analyze campaign performance data and provide recommendations for improvement Collaborate with the team to develop and implement marketing strategies that drive customer engagement and loyalty Essential Qualifications and Skills To be successful in this role, you will need to have a strong passion for digital marketing and customer relationship management, as well as excellent communication and interpersonal skills. You should be a team player with a willingness to learn and adapt to new technologies and marketing strategies. The following qualifications and skills are required: Bachelor's degree in Marketing, Digital Marketing, or a related field Intermediate to advanced knowledge of HTML Moderate Photoshop skills Strong understanding of digital marketing platforms, including social media, email, and paid search Ability to work in a fast-paced, dynamic environment and prioritize multiple tasks and projects Excellent organizational and time management skills, with attention to detail and ability to meet deadlines Strong customer service and interpersonal skills, with ability to work with cross-functional teams and stakeholders Preferred Qualifications and Skills The following qualifications and skills are preferred: Experience with project management and marketing strategy development Experience with reporting tools, such as Advanced Excel or Tableau Experience with email marketing tools, such as Mailchimp or Constant Contact Knowledge of databases, such as SQL or Oracle Experience with other Adobe Creative Suite projects, such as Adobe XD or Adobe Illustrator Career Growth and Development Opportunities At blithequark, we are committed to providing our employees with opportunities for career growth and development. As a Digital Marketing and Customer Relationship Management Specialist, you will have the opportunity to work with a talented team of professionals and develop your skills and knowledge in digital marketing and customer relationship management. You will also have access to training and development programs, including workshops, webinars, and conferences, to help you stay up-to-date with the latest marketing trends and technologies. Work Environment and Company Culture Our company culture is built on creativity, innovation, and teamwork. We believe in fostering a positive and inclusive work environment that encourages collaboration, creativity, and growth. As a Digital Marketing and Customer Relationship Management Specialist, you will be part of a dynamic team that is passionate about creating magical experiences for our customers. You will have the opportunity to work in a fast-paced and dynamic environment, with a talented team of professionals who are dedicated to delivering exceptional customer service and driving business results. Compensation and Benefits We offer a competitive salary and benefits package, including medical, financial, and other benefits. The salary for this position is $70-$80 per year, depending on experience. We also offer a range of perks and benefits, including access to our theme parks and resorts, discounts on merchandise and services, and opportunities for career growth and development. How to Apply To apply for this position, please submit your application, including your resume and a cover letter, through our website. You will also need to provide a URL link to your online portfolio, which should include any marketing materials, Photoshop work, built websites, email templates, and other relevant examples of your work. We look forward to hearing from you and exploring how you can contribute to our team. Conclusion Thank you for considering this exciting opportunity to join our team as a Digital Marketing and Customer Relationship Management Specialist. We believe that this role will provide you with a unique opportunity to develop your skills and knowledge in digital marketing and customer relationship management, while working with a talented team of professionals who are passionate about creating magical experiences for our customers. If you are a motivated and enthusiastic professional looking to launch your career in digital marketing and customer relationship management, we encourage you to apply for this position today. Apply for this job