**Experienced Entry-Level Customer Service Representative – Work From Home Opportunity at blithequark**

Remote, USA Full-time
Are you a motivated and customer-focused individual looking to launch your career in customer service? Do you have a passion for delivering exceptional experiences and building strong relationships with clients? If so, we invite you to join blithequark, a pioneering 100% union label supplemental benefits company, as an Entry-Level Customer Service Representative – Work From Home. **About blithequark** blithequark is a trailblazing organization that has been providing supplemental and permanent benefits to hard-working families for over 60 years. With a client base of over 40,000 unions and associations internationally, we have established ourselves as a trusted partner in the industry. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a leader in our field. **Job Summary** As an Entry-Level Customer Service Representative – Work From Home, you will play a vital role in delivering exceptional customer experiences and driving business growth. Your primary responsibilities will include: * Inbound and outbound calling to engage with clients and prospects * Setting appointments and performing presentations to members of unions that request our benefits * Utilizing basic computer knowledge to complete necessary paperwork and manage customer interactions * Participating in quality control initiatives to ensure high standards of service delivery * Developing leadership skills through training and mentorship programs **Key Responsibilities:** * Respond to customer inquiries and resolve issues in a timely and professional manner * Build strong relationships with clients and prospects through effective communication and rapport-building * Meet or exceed sales targets and performance metrics * Collaborate with internal teams to ensure seamless customer experiences * Participate in ongoing training and development programs to enhance skills and knowledge * Contribute to quality control initiatives to maintain high standards of service delivery **Essential Qualifications:** * Good verbal communication skills and excellent customer relation and communication skills * Upbeat and positive attitude with great energy * Ability to interact effectively with people and groups * Strong customer service and sales experience (preferably in a call center or customer-facing role) * Legally authorized to work in the US/Canada * Basic computer knowledge and proficiency in Microsoft Office applications **Preferred Qualifications:** * Experience in a union label or benefits-related industry * Familiarity with customer relationship management (CRM) software * Strong problem-solving and analytical skills * Ability to work in a fast-paced, dynamic environment * Bilingual or multilingual skills (optional) **Benefits and Perks:** * Full benefits package, including medical, dental, and vision coverage * 100% remote work arrangement, allowing you to work from the comfort of your own home * Flexible work schedule with option to work from home * Weekly pay and performance-based monthly bonuses * Chance to earn a free trip for you and a guest to exciting locations for a yearly company convention * Opportunities for career growth and professional development * Collaborative and supportive work environment **Interview Process:** Interviews will be held via Zoom due to COVID-19. We are committed to ensuring a smooth and efficient interview process, and we will provide you with all the necessary information and instructions prior to the interview. **How to Apply:** If you are a motivated and customer-focused individual looking to launch your career in customer service, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity:** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Disclaimer:** blithequark is not responsible for any errors or omissions in the job posting. We reserve the right to modify or cancel the job posting at any time. Apply for this job
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