**Experienced Entry-Level Home-Based Appointment Setter – Travel Industry Professional**

Are you a highly motivated and organized individual with a passion for the travel industry? Do you have excellent communication skills and a strong work ethic? We're seeking an experienced Entry-Level Home-Based Appointment Setter to join our dynamic team of travel professionals. As a key member of our remote team, you will play a crucial role in driving business growth and providing exceptional customer service to our clients. **About Our Company** Our company is a leading provider of travel services, specializing in customized travel arrangements for individuals and groups. With a strong reputation for excellence and a commitment to customer satisfaction, we're dedicated to delivering unforgettable travel experiences. As a Home-Based Appointment Setter, you'll be part of a talented team that shares your passion for the travel industry and is dedicated to helping you grow your career. **Job Responsibilities** As a Home-Based Appointment Setter, your primary responsibilities will include: * **Data Entry and Record Management**: Maintain accurate records of bookings, payments, and customer interactions using our CRM system. This will involve entering data, updating records, and ensuring that all information is up-to-date and easily accessible. * **Schedule Appointments**: Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details. This will involve coordinating with clients, sales teams, and other stakeholders to ensure seamless communication and efficient scheduling. * **Booking and Coordination**: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities. This will involve researching and recommending travel options, coordinating logistics, and ensuring that all travel arrangements are completed to the client's satisfaction. * **Customer Service**: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction. This will involve responding to client inquiries, resolving issues promptly and professionally, and providing personalized support to ensure a positive travel experience. * **Travel Advisory**: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients. This will involve researching and recommending travel options, providing information on travel requirements, and ensuring that clients are well-informed and prepared for their trip. * **Problem Solving**: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions. This will involve analyzing problems, identifying solutions, and communicating with clients and stakeholders to resolve issues efficiently. **Requirements** To be successful in this role, you'll need: * **Experience**: Proven experience in a customer service role or within the travel industry. This will involve demonstrating a strong understanding of customer service principles, travel industry trends, and relevant software applications. * **Skills**: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems. This will involve demonstrating a strong ability to communicate effectively with clients, sales teams, and other stakeholders, as well as proficiency in using relevant software applications. * **Organization**: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment. This will involve demonstrating a strong ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment. * **Problem-Solving**: Capacity to handle and resolve customer issues promptly and professionally. This will involve demonstrating a strong ability to analyze problems, identify solutions, and communicate with clients and stakeholders to resolve issues efficiently. * **Flexibility**: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones. This will involve demonstrating a strong ability to adapt to changing schedules, prioritize workload, and meet deadlines in a fast-paced environment. * **Education**: High school diploma or equivalent; additional certification in travel and tourism is a plus. This will involve demonstrating a strong foundation in customer service principles, travel industry trends, and relevant software applications. **Benefits** As a Home-Based Appointment Setter, you'll enjoy: * **Remote Work**: Enjoy the flexibility of working from home with a supportive team environment. This will involve working from the comfort of your own home, with access to a dedicated team and resources to support your success. * **Competitive Salary**: Compensation commensurate with experience, with opportunities for performance-based incentives. This will involve receiving a competitive salary, with opportunities to earn bonuses and incentives based on performance. * **Professional Development**: Access to ongoing training and development opportunities within the travel industry. This will involve participating in training programs, workshops, and conferences to enhance your skills and knowledge in the travel industry. * **Travel Perks**: Discounts on personal travel bookings and familiarization trips to enhance product knowledge. This will involve enjoying discounts on personal travel bookings, as well as opportunities to participate in familiarization trips to enhance your product knowledge. **Join Our Team!** If you're a highly motivated and organized individual with a passion for the travel industry, we encourage you to apply for this exciting opportunity. As a Home-Based Appointment Setter, you'll have the opportunity to grow your career, develop your skills and knowledge, and work with a talented team of travel professionals. Don't miss out on this chance to join our dynamic team and take your career to the next level! Apply for this job