Experienced Full-Service Facility Coordinator – Real Estate Property Management and Customer Service Expert

Welcome to blithequark: Where Innovation Meets Exceptional Service At blithequark, we're not just a real estate company – we're a team of visionary thinkers, innovators, and problem-solvers who are passionate about creating exceptional workspaces, businesses, and communities around the world. Our unique approach to collaboration and customer service sets us apart, and we're looking for talented individuals like you to join our team. With a strong commitment to excellence and a customer-centric approach, we're dedicated to making a positive impact in the lives of our clients, customers, and employees. Job Summary: Join Our Team as a Facility Coordinator We're seeking an experienced Facility Coordinator to join our operations team at blithequark. As a key member of our team, you'll be responsible for delivering exceptional customer service, managing workflows, and ensuring seamless day-to-day operations. If you're a detail-oriented, organized, and customer-focused individual with a passion for real estate and property management, we want to hear from you! This is an exciting opportunity to join a dynamic team and contribute to the success of our clients and customers. Key Responsibilities: What You'll Do Workflow management: Answer customer service lines and/or emails, generate work orders for dispatch to appropriate service providers, and coordinate the assignment, tracking, and reporting on all work order activity at each location. Closely track the status of all work orders for location and provide timely communications and weekly reports to keep Manager(s) apprised of any issues. Perform post-work order follow-ups with vendors and clients to ensure completion and satisfaction. Support the development of solutions/remedies required to mitigate a work request. Assist in the collection and oversight of inspections of facilities/properties. Support contract/vendor administration, including but not limited to organization of vendor contracts and insurance information, aiding the bidding process, and ensuring compliance with policies and procedures. Support a high level of service and responsiveness of the subcontracted service. Assist with establishing, measuring, and managing key performance metrics for portfolio operation. Assist in developing and managing processes to ensure all elements of compliance programs are maintained. Receive and code invoices for Manager approval through the invoice processing system. Assist in creating monthly, quarterly, and annual reports for clients. Other duties as assigned. Requirements: What We're Looking For The successful candidate will possess the following required degrees, certificates, or competencies: High school diploma/GED equivalent; Bachelor's degree preferred 3 years of real estate property/facility management or related experience, or any similar combination of education and experience Knowledge and experience with work orders systems (CMMS/CAFM) Proficiency with Microsoft Office Suite Strong organizational skills; detail-oriented Excellent oral and written communication and presentation skills Strong interpersonal skills: Ability to work with others well, give and take direction, and to interface with decision-makers in a professional manner and maintain confidential information Proven record of excellent internal and external customer service Ability to handle a variety of work with minimal direction and supervision A strong team player, service-oriented attitude, and unwavering positive outlook Skills and Competencies: What You'll Need to Succeed To succeed in this role, you'll need to possess a unique blend of skills and competencies, including: Exceptional customer service skills Strong organizational and time management skills Ability to work in a fast-paced environment with multiple priorities Excellent communication and interpersonal skills Proficiency with Microsoft Office Suite and work orders systems Ability to analyze problems and develop creative solutions Strong attention to detail and accuracy Ability to work independently and as part of a team Career Growth Opportunities and Learning Benefits: Invest in Your Future At blithequark, we're committed to helping our employees grow and develop their careers. As a Facility Coordinator, you'll have access to a range of learning and development opportunities, including: On-the-job training and mentorship Professional development programs and workshops Opportunities for advancement and career growth Access to industry-leading training and certification programs Regular performance feedback and coaching Opportunities to attend industry conferences and events A comprehensive onboarding program to ensure a smooth transition into your new role Work Environment and Company Culture: Join Our Dynamic Team We're proud of our unique company culture, which is built on a foundation of collaboration, innovation, and customer service. As a Facility Coordinator, you'll be part of a dynamic team that's passionate about delivering exceptional results and making a difference in the lives of our clients and customers. Our team is dedicated to creating a positive and supportive work environment that encourages creativity, innovation, and growth. At blithequark, we value diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all employees. We believe that our differences are what make us stronger, and we're dedicated to fostering a culture of respect, empathy, and understanding. Compensation, Perks, and Benefits: We've Got You Covered We offer a competitive salary, including a full range of health benefits, vacation plan, 401K, and other benefits. We're committed to providing a comprehensive compensation package that recognizes the value and contributions of our employees. Some of the perks and benefits you can expect include: Comprehensive health insurance Generous paid time off and vacation policy 401K matching program Professional development opportunities Access to industry-leading training and certification programs Regular performance feedback and coaching Opportunities to attend industry conferences and events A comprehensive onboarding program to ensure a smooth transition into your new role How to Apply: Take the First Step If you're a motivated, customer-focused individual with a passion for real estate and property management, we want to hear from you! Please submit your application, including your resume and a cover letter, to our recruitment team. We can't wait to hear from you and learn more about your qualifications and experience. We Want to Hear From You: Join Our Team Today Don't hesitate to apply today and let's build the future together. We're excited to meet our next team member and look forward to hearing from you! At blithequark, we're committed to creating a workplace that's welcoming, inclusive, and supportive of all employees. We believe that our employees are our greatest asset, and we're dedicated to helping them grow and succeed in their careers. Apply now and take the first step towards an exciting and rewarding career with blithequark. We look forward to receiving your application and exploring how you can contribute to our team's success. Apply for this job