**Experienced Full Stack Care Advocate – Customer Experience – Full Time Phone-Based Remote Position**

Are you a passionate and empathetic individual with a strong background in customer experience? Do you have a desire to make a meaningful impact in the lives of others? If so, we invite you to join our team of dedicated professionals at blithequark as a Full Stack Care Advocate. As a key member of our customer experience team, you will play a vital role in connecting individuals with the resources they need to thrive, while also providing exceptional support and guidance to those who need it most. **Why Join blithequark?** At blithequark, we are on a mission to transform healthcare by empowering individuals to put emotional health first. We believe that everyone deserves access to the support and resources they need to live a fulfilling life, and we are committed to making that a reality. Our team is comprised of passionate and dedicated individuals who share our vision and are driven to make a difference. As a Full Stack Care Advocate, you will be part of a collaborative team that is dedicated to improving the lives of millions of people. You will have the opportunity to work with a cutting-edge technology platform that is designed to achieve meaningful and measurable outcomes, and you will be supported by a team of experts who are committed to helping you succeed. **Key Responsibilities:** As a Full Stack Care Advocate, your primary responsibility will be to proactively reach out to individuals via phone to offer help and support according to program requirements. You will work closely with a collaborative team of people who share your passion for making a difference, and you will be a key contributor to improving the lives of millions of people by connecting them with the support they need to thrive. Some of your key responsibilities will include: * Proactively reaching out to individuals via phone to offer help and support according to program requirements * Working closely with a collaborative team of people who share your passion for making a difference * Being a key contributor to improving the lives of millions of people by connecting them with the support they need to thrive * Utilizing a cutting-edge technology platform to identify and connect individuals with the resources they need * Providing exceptional support and guidance to individuals who need it most * Collaborating with a team of experts to develop and implement effective solutions to complex problems **Essential Qualifications:** To be successful in this role, you will need to possess a strong background in customer experience, with a minimum of 1 year of experience in a call center, claims, benefits, fundraising, or healthcare scheduling practices. You will also need to be passionate about mental health and emotional wellbeing, behavioral health, community outreach, resources, healthcare, or active volunteerism. Some of the essential qualifications for this role include: * A minimum of 1 year of experience in a call center, claims, benefits, fundraising, or healthcare scheduling practices * A strong background in customer experience, with a focus on providing exceptional support and guidance to individuals who need it most * A passion for mental health and emotional wellbeing, behavioral health, community outreach, resources, healthcare, or active volunteerism * Excellent interpersonal skills, with a focus on communication and listening * A willingness to receive feedback and learn from mistakes * A strong sense of urgency and purpose, with a focus on making a meaningful impact in the lives of others * A college graduate or associate's degree in a customer-related field **Preferred Qualifications:** While the essential qualifications listed above are required, we also welcome candidates who possess the following preferred qualifications: * A background in healthcare or a related field * Experience working with a cutting-edge technology platform * A strong understanding of behavioral health and mental wellbeing * A passion for community outreach and resources * A willingness to learn and adapt to new technologies and processes * A strong sense of humor and ability to work in a fast-paced environment **Skills and Competencies:** To be successful in this role, you will need to possess a range of skills and competencies, including: * Excellent communication and listening skills * A strong sense of empathy and understanding * A willingness to learn and adapt to new technologies and processes * A strong sense of urgency and purpose * A passion for making a meaningful impact in the lives of others * A strong understanding of behavioral health and mental wellbeing * A willingness to receive feedback and learn from mistakes * A strong sense of humor and ability to work in a fast-paced environment **Career Growth Opportunities and Learning Benefits:** As a Full Stack Care Advocate at blithequark, you will have access to a range of career growth opportunities and learning benefits, including: * Opportunities for professional development and growth * Access to a cutting-edge technology platform and training programs * A collaborative and supportive team environment * A focus on work-life balance and flexibility * A comprehensive benefits package, including medical, dental, STD, LTD, and life insurance, PTO/sick leave/holiday pay, and 401K **Work Environment and Company Culture:** At blithequark, we are committed to creating a work environment that is collaborative, supportive, and inclusive. Our team is comprised of passionate and dedicated individuals who share our vision and are driven to make a difference. We believe in the importance of work-life balance and flexibility, and we offer a range of benefits and perks to support our employees in achieving their goals. Some of the key aspects of our company culture include: * A collaborative and supportive team environment * A focus on work-life balance and flexibility * A comprehensive benefits package, including medical, dental, STD, LTD, and life insurance, PTO/sick leave/holiday pay, and 401K * Opportunities for professional development and growth * Access to a cutting-edge technology platform and training programs * A focus on innovation and creativity * A commitment to making a meaningful impact in the lives of others **Compensation, Perks, and Benefits:** As a Full Stack Care Advocate at blithequark, you will be eligible for a comprehensive benefits package, including: * Medical, dental, STD, LTD, and life insurance * PTO/sick leave/holiday pay * 401K * A comprehensive training program, including access to a cutting-edge technology platform * Opportunities for professional development and growth * A collaborative and supportive team environment * A focus on work-life balance and flexibility **How to Apply:** If you are a passionate and empathetic individual with a strong background in customer experience, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [[email protected]](mailto:[email protected]). We look forward to hearing from you! **Equal Opportunity Employer:** blithequark is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a work environment that is inclusive, supportive, and respectful of all employees, regardless of their background, culture, or identity. We welcome applications from diverse candidates and are committed to making a meaningful impact in the lives of others. **California Residents:** California residents have rights under the California Privacy Rights Act (CPRA). Click here to learn more about how your personal information may be collected, used or disclosed. Apply Job! Apply for this job