**Experienced Full Stack Customer Account Manager – Strategic Partnership Development with arenaflex**

Remote, USA Full-time
At arenaflex, we're a family-owned independent Coca-Cola bottler that's the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. We're proud to be a part of the Coca-Cola system, selling, marketing, manufacturing, and distributing over 600 products of The Coca-Cola Company and other partner companies, including Monster Beverage Corporation and BODYARMOR. arenaflex has been recognized as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal, a testament to our commitment to excellence in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance. **Join Our Team** As a Customer Account Manager at arenaflex, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. We're looking for a highly skilled and motivated individual to join our Orlando area facility and work closely with Disney. If you're a strategic thinker with a proven track record of building enduring relationships and driving business growth, we want to hear from you. **What You'll Do** As a Customer Account Manager at arenaflex, you'll be responsible for identifying and maximizing opportunities with customers. You'll develop and successfully sell customer business plans and promotional plans that align with and support the customer's and the arenaflex system's business objectives and strategies. Your goal will be to maximize profitable sales opportunities by thoroughly understanding the complexities of the channel or customer's business and by building enduring relationships penetrating multiple levels within the customer's organization. **Key Responsibilities** * Develop a customized yearly business plan addressing the critical needs of the customer while delivering arenaflex system budgeted profit and volume * Develop collaboratively with customers and/or Channel a yearly price/package plan that generates desired results for both Customer/Channel and the arenaflex system * Collaborate with internal Business Partners (PGM, Marketing, Finance) to develop programming that will accelerate incremental business and exceed program objectives * Conduct post-promotional analysis measuring the success levels of promotions and making any necessary changes to price/package plan * Sell-in and implement local, regional, or national marketing strategies * Subject matter expert on assigned Customer and/or Channel responsible for communicating weekly with the frontline sales management discussing promotional plans, display commitments, and establishing goals against assigned metrics * Work with Category Management to gain key market and customer insights and turn insights into specific actions that will positively influence the customer's buying patterns * Negotiate contracts for new business and renegotiate contracts for existing business * Manage customer/channel forecast to ensure alignment with business trends while mitigating risk of product supply issues **What We're Looking For** * Bachelor's degree * 5+ years in consumer goods industry * Previous experience managing multiple key accounts * Experience working with Nielsen and other syndicated data * Experience in developing successful annual business plans and price/package for retail customers * Change agent who thrives in a fast-paced, ever-changing environment * Strategic Selling, Conceptual Selling, Account Management * Consumer goods and Beverage Industry knowledge * Customer-focused * Bilingual preferred * Experience influencing effective negotiation and selling with retailers **Additional Qualifications** * Strong communication skills (Listening, Speaking, Writing, Inquiring) * Previous experience within category management is highly desired * Strong negotiation, collaboration, and analytical skills * Food Service on Premise (FSOP), Direct Store Delivery (DSD), and/or Beverage category experience preferred **What We Offer** * Eligible full-time arenaflex Associates can participate in our Total Rewards Program, which includes: + Total Wellness Programs, including health, dental, and vision plans + 401K program with healthy company match + Supplemental Life Insurance + Three weeks of vacation pay and 11 company-paid holidays + Tuition reimbursement + Employee Assistance Programs (EAP) + Competitive compensation **Work Environment and Company Culture** At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. We believe in fostering a culture that encourages collaboration, innovation, and growth. Our team members are passionate about delivering exceptional customer experiences and driving business growth. If you're a motivated and results-driven individual who shares our values, we invite you to join our team. **Career Growth Opportunities and Learning Benefits** arenaflex is committed to investing in the growth and development of our team members. We offer a range of training programs, mentorship opportunities, and career development resources to help you achieve your career goals. Whether you're looking to advance in your current role or transition to a new one, we're dedicated to supporting your professional growth. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including a salary, bonus structure, and benefits. Our Total Rewards Program includes a range of perks and benefits, such as: * Total Wellness Programs, including health, dental, and vision plans * 401K program with healthy company match * Supplemental Life Insurance * Three weeks of vacation pay and 11 company-paid holidays * Tuition reimbursement * Employee Assistance Programs (EAP) * Competitive compensation **How to Apply** If you're a motivated and results-driven individual who shares our values and is passionate about delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **About arenaflex** arenaflex is a family-owned independent Coca-Cola bottler that's the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. We're proud to be a part of the Coca-Cola system, selling, marketing, manufacturing, and distributing over 600 products of The Coca-Cola Company and other partner companies, including Monster Beverage Corporation and BODYARMOR. arenaflex has been recognized as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal, a testament to our commitment to excellence in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance. **Equal Opportunity Employer** arenaflex is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Apply for this job
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