**Experienced Full Stack Customer Experience Program Manager – Cloud and Datacenter Solutions**

Are you a seasoned professional with a passion for delivering exceptional customer experiences? Do you have a unique blend of technical and business acumen, with a proven track record of driving results in complex, multi-disciplinary programs? If so, we invite you to join blithequark's Cloud and Datacenter Solutions team as a Customer Experience Program Manager. At blithequark, we're committed to empowering every individual and organization on the planet to achieve more. Our Cloud and Datacenter Solutions team is at the forefront of this mission, driving innovation and excellence in the design, development, and delivery of cloud-based solutions. As a Customer Experience Program Manager, you'll play a critical role in shaping the future of our cloud offerings and ensuring that our customers receive the best possible experience. **About blithequark** blithequark is a leading provider of cloud-based solutions, with a global presence and a reputation for excellence. Our company culture is built on a foundation of respect, integrity, and responsibility, and we're committed to creating a workplace where everyone can thrive. We're a team of passionate, innovative, and collaborative professionals who are dedicated to making a difference in the world. **Job Summary** As a Customer Experience Program Manager, you'll be responsible for leading cross-functional teams to design, develop, and deliver cloud-based solutions that meet the needs of our customers. You'll work closely with stakeholders to identify opportunities for process improvement, develop and implement effective project management strategies, and drive results in a fast-paced, dynamic environment. **Key Responsibilities** * Collaborate with stakeholders to identify opportunities for process improvement and develop effective project management strategies * Lead cross-functional teams to design, develop, and deliver cloud-based solutions that meet the needs of our customers * Develop and implement project plans, timelines, and budgets to ensure successful project delivery * Identify and mitigate risks, and develop contingency plans to ensure project success * Communicate effectively with stakeholders, including customers, partners, and internal teams * Analyze data and metrics to inform project decisions and drive results * Develop and maintain relationships with key stakeholders, including customers, partners, and internal teams * Stay up-to-date with industry trends and best practices, and apply this knowledge to drive innovation and excellence in our cloud offerings **Essential Qualifications** * Bachelor's degree in Computer Science, Engineering, Information Science, Math, Business, or related field * 2+ years of experience in program management, project management, data analysis, or product development * Proven track record of driving results in complex, multi-disciplinary programs * Strong technical skills, including experience with cloud-based technologies and data analysis tools * Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels * Strong analytical and problem-solving skills, with the ability to identify and mitigate risks * Ability to work in a fast-paced, dynamic environment, with a strong focus on customer satisfaction and delivery **Preferred Qualifications** * Master's degree in Computer Science, Engineering, Information Science, Math, Business, or related field * 5+ years of experience in program management, project management, data analysis, or product development * Experience with US Government compliance and contracting principles * Strong experience with cloud-based technologies, including Azure and AWS * Experience with data analysis tools, including Excel, SQL, and Tableau * Strong experience with project management tools, including Asana, Jira, and MS Project * Strong experience with communication and collaboration tools, including Slack, Microsoft Teams, and Zoom **Security Clearance** This position requires a US Government Top Secret clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. The successful candidate will be required to undergo a background investigation and obtain the necessary clearance prior to starting work. **Benefits and Compensation** * Competitive salary range: $70,000 - $80,000 per year * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off, including vacation, sick leave, and holidays * Opportunities for professional growth and development * Collaborative and dynamic work environment **How to Apply** If you're a motivated and experienced professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume, cover letter, and any relevant documents to the link below. Apply Job! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace where everyone can thrive, and we believe that diversity and inclusion are essential to our success. **Document Requirements** * Qualifications certificate with mark sheets * Passport size photographs * Signature **Note** The official notification and application form can be found on the blithequark website. Please read the notification carefully before applying. Apply for this job