**Experienced Full Stack Customer Service Representative – Remote Call Center**

Join the dynamic team at blithequark, a leading Business Process Outsourcing (BPO) company, as a Remote Call Center Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional support to our clients, creating positive customer experiences from the comfort of your home. **About blithequark** blithequark is a trusted partner in the industry, specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a leader in the BPO space. Our team is passionate about creating a work environment that fosters collaboration, engagement, and growth. **Key Responsibilities** As a Remote Call Center Customer Service Representative, you will be responsible for: * Handling customer inquiries via phone, email, and chat with professionalism and empathy * Providing accurate information about products, services, and policies * Troubleshooting and resolving customer complaints and issues in a timely and effective manner * Maintaining detailed records of customer interactions and transactions * Collaborating with team members to improve service delivery and achieve shared goals * Adhering to company policies and compliance standards **Ideal Candidate** We are seeking highly motivated and dedicated individuals who possess the following qualities: * Must be 18 years or older * High school Diploma/GED * Previous experience in customer service or a call center environment * Strong interpersonal and problem-solving skills * Ability to work independently and manage time effectively * Comfortable using multiple software systems simultaneously * High-speed internet and a distraction-free home office setup * Flexibility to work various shifts, including evenings and weekends * Fluent in English and Spanish **What We Offer** At blithequark, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. * Paid Time Off: Earn PTO and paid holidays to take the time you need * Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! * Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location * Retirement Savings: Secure your future with retirement savings programs, where available * Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges * Life Insurance: Access life insurance options to safeguard your loved ones * Supplemental Insurance: Accident and critical illness insurance * Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities * Paid Training: Learn new skills while earning a paycheck * Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement * Casual Dress Code: Be comfortable while you work **Work Environment and Culture** Our team is passionate about creating a work environment that fosters collaboration, engagement, and growth. We believe in recognizing and rewarding our team members for their hard work and dedication. Our office is a fun and engaging place to work, with a casual dress code and a focus on work-life balance. **Compensation and Benefits** blithequark takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. **Equal Opportunity Employer** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is free from discrimination and harassment, and where every employee feels valued and respected. **How to Apply** If you're ready to join a company that recognizes your contributions and supports your growth, apply today! Please submit your application, including all screening questions and a brief pre-employment test, through our company careers page. **Disclaimer** The purpose of this job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. **Apply Now** Apply for this job