**Experienced Full Stack Customer Service Representative – Remote Medicare Insurance Agency**

Are you a highly motivated and customer-focused individual looking for a challenging and rewarding remote opportunity? Do you have a passion for delivering exceptional service and a knack for building strong relationships with clients? If so, we may have the perfect fit for you at blithequark, a fast-paced and growing Medicare insurance agency. **About blithequark** blithequark is a dynamic and innovative company that is dedicated to providing top-notch service to our clients. As a remote Medicare insurance agency, we pride ourselves on our ability to connect with our clients in a personalized and compassionate way. Our team is made up of experienced professionals who are passionate about helping our clients navigate the complex world of Medicare insurance. We are committed to building strong relationships with our clients and providing them with the support and guidance they need to make informed decisions about their healthcare. **Job Summary** We are seeking an experienced Full Stack Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering their questions, resolving their issues, and helping them navigate the Medicare insurance process. This is a fast-paced and dynamic role that requires a high level of energy, enthusiasm, and commitment to delivering outstanding service. **Responsibilities** * Provide exceptional customer service to our clients, responding to their inquiries, resolving their issues, and helping them navigate the Medicare insurance process * Answer phone calls, respond to emails, and engage with clients through video chat * Enter data into multiple online systems, ensuring accuracy and attention to detail * Collaborate with our team to resolve complex issues and provide creative solutions to our clients' needs * Develop and maintain strong relationships with our clients, building trust and loyalty through exceptional service * Stay up-to-date on industry developments and changes in Medicare insurance regulations, ensuring that our clients receive the most accurate and up-to-date information * Participate in ongoing training and professional development to enhance your skills and knowledge **Requirements** * Minimum of 5 years of fast-paced office experience * Minimum of 5 years at one company in your work history * Excellent verbal communication skills, with the ability to build rapport with clients and colleagues * Friendly, outgoing, and confident personality, with a passion for delivering exceptional service * Good technical skills, with the ability to navigate multiple online systems and software applications * Ability to thrive in a fast-paced environment, with a high level of energy and enthusiasm * Patience and understanding when working with clients, particularly those in the 65+ age demographic * Ability to work independently, with minimal supervision, and as part of a team **Preferred Qualifications** * Experience working in a fast-paced doctors' office or small insurance company * Experience working with the 65+ age demographic * Familiarity with Medicare insurance regulations and policies * Ability to work in a video chat environment, with a webcam and headset **Work Environment** * Remote work environment, with the ability to work from home * Quiet, distraction-free home office with a PC or MAC and high-speed internet * Video chat environment, with the ability to see and speak with colleagues and clients * Flexible work schedule, with the ability to work from 8:30 am to 5 pm EST, Monday through Friday **Benefits** * On-the-job training, with a comprehensive training program to ensure your success * Paid time off, with 2 hours of PTO per pay period, increasing to 40 hours per year after one year of service, 80 hours per year after three years of service, 120 hours per year after six years of service, and 160 hours per year after ten years of service * Professional development assistance, with opportunities for ongoing training and education * Work from home, with the flexibility to work from the comfort of your own home **Compensation** * $40,000.00 per year, with a competitive salary and benefits package **How to Apply** If you are a highly motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your experience and qualifications for this role. We look forward to hearing from you! **About blithequark** blithequark is a dynamic and innovative company that is dedicated to providing top-notch service to our clients. As a remote Medicare insurance agency, we pride ourselves on our ability to connect with our clients in a personalized and compassionate way. Our team is made up of experienced professionals who are passionate about helping our clients navigate the complex world of Medicare insurance. **Why Work at blithequark?** * Opportunity to work in a dynamic and innovative company, with a passion for delivering exceptional service * Flexible work schedule, with the ability to work from home * Comprehensive training program, with ongoing support and development opportunities * Competitive salary and benefits package, with a focus on work-life balance * Opportunity to make a real difference in the lives of our clients, helping them navigate the complex world of Medicare insurance **Join the blithequark Team** If you are a highly motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your experience and qualifications for this role. We look forward to hearing from you! Apply for this job