**Experienced Full Stack Customer Service Representative – Remote Opportunity at arenaflex**

At arenaflex, we're on a mission to revolutionize the way we interact with our customers, providing them with timely, accurate, and professional support that exceeds their expectations. As a Customer Service Representative, you'll play a vital role in empowering our customers to take their medications correctly and achieve better overall wellness. This is a unique opportunity to join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. **About arenaflex** arenaflex is a leading provider of innovative solutions that cater to the evolving needs of our customers. Our commitment to customer-centricity is at the heart of everything we do, and our award-winning Customer Service team is a key part of that mission. With a global presence and a team that speaks 16 languages, we're dedicated to preventing, solving problems, and delighting our customers. **Job Responsibilities** As a Customer Service Representative at arenaflex, you'll be responsible for: * Virtually assisting customers and other advisors over the phone, email, and on the web with billing/insurance verification, product, or service questions * Managing both inbound and outbound calls * Proactively identifying solutions to questions you anticipate our customers having in each interaction * Taking a hands-on approach to resolving every issue, owning it from start to finish or parting with pharmacist and pharmacy staff if clinical advisement is necessary * Providing best-in-class service experience for our customers while working in a fast-paced environment * Helping answer customer inquiries regarding their insurance and copays, as well as shipping needs * Providing our customers with technical support when navigating pharmacy.amazon.com * Serving customers in a timely manner to ensure we are maximizing our relationship with them * Understanding each interaction is about more than solving a single problem, but an opportunity to build a long-term relationship **Key Qualifications** To succeed in this role, you'll need: * A high school diploma or equivalent * 6+ months of professional experience working with computer and web-based tools * A hardwired broadband internet connection either through DSL, cable, or fiber to home (FiOS or FiberOptic) with minimum internet speed of 10 mbps download and 5 mbps upload contracted speed * The ability to change your schedule frequently (every 3 weeks), with a two-week advance notice * The ability to work in a home environment that is private and free of distractions (i.e., barking dogs, television noise, music, children, etc.) and be able to devote full attention to the customer during work hours **Benefits** As a valued member of our team, you'll enjoy: * Health Insurance * 401K * Vacation & PTO **Work Environment and Culture** At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals who share our vision. As a remote employee, you'll have the flexibility to work from home and enjoy a better work-life balance. **Compensation and Perks** We offer a competitive hourly rate of $25.00/hour, with opportunities for career growth and professional development. You'll also enjoy a range of benefits, including health insurance, 401K, and vacation & PTO. **Career Growth Opportunities** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Representative, you'll have access to training and development programs that will help you build your skills and advance your career. **How to Apply** If you're passionate about delivering exceptional customer experiences and want to join a dynamic team of professionals, apply now! We can't wait to hear from you. [Apply Job!]( Don't miss this opportunity to join arenaflex and be part of a team that's revolutionizing the way we interact with our customers. Apply now and take the first step towards a rewarding career in customer service! Apply for this job