**Experienced Full Stack Customer Service Representative – Remote Seasonal Position at blithequark**

Are you a customer service enthusiast looking for a dynamic and rewarding remote work opportunity with a forward-thinking global organization? Do you want to join a company that values its employees, fosters a culture of inclusivity, and prioritizes career growth and personal development? Look no further than blithequark, a leading provider of customer experience solutions for top brands worldwide. As a remote Customer Service Representative at blithequark, you will have the opportunity to work from the comfort of your own home, interacting with customers via inbound and outbound calls, emails, and chats. You will be part of a diverse and organically inclusive team from over 70 countries, united by a shared passion for delivering exceptional customer experiences and driving business growth through innovative technology. **A Career Powered by You** At blithequark, we believe that our employees are the driving force behind our success. That's why we invest heavily in their growth and development, providing comprehensive training, cutting-edge technologies, and ongoing support to ensure their success. Our commitment to employee satisfaction and well-being has earned us numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." As a remote Customer Service Representative, you will be part of a dynamic team that is passionate about delivering outstanding customer experiences. You will have the opportunity to develop new skills, work with a variety of clients, and contribute to the growth and success of our organization. With a strong focus on career development and personal growth, we offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals. **Key Responsibilities** As a Customer Service Representative at blithequark, your key responsibilities will include: * Providing inbound customer support using a call flow guide * Helping customers resolve basic technical issues * Tracking, documenting, and retrieving information in databases * Offering additional products and/or services * Delivering expert customer experiences with a smile **Qualifications** To be successful in this role, you will need: * 1+ year of customer service experience * Open availability (this is a seasonal position) * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing * Computer Requirements: + Bring your own device – This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher * Internet Requirements: + DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence **What's in it for you?** At blithequark, we believe in investing in our employees and providing them with the tools and resources they need to succeed. As a remote Customer Service Representative, you will enjoy: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the Best Version of You!** If you're a customer service enthusiast looking for a dynamic and rewarding remote work opportunity with a forward-thinking global organization, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **Equal Opportunity/Affirmative Action Employer:** blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. **For more information regarding your EEO rights as an applicant, please visit the following websites:** * English * Spanish **To request a reasonable accommodation please click here.** **If you wish to review the Affirmative Action Plan, please click here** Apply Job! Apply for this job