**Experienced Full Stack Enterprise Customer Engineering Manager – Cloud Computing and Digital Transformation**

Remote, USA Full-time
Are you a seasoned leader with a passion for driving digital transformation and customer success in the cloud computing industry? Do you have a proven track record of building and leading high-performing teams, developing innovative solutions, and driving business growth? If so, we invite you to join blithequark as an Experienced Full Stack Enterprise Customer Engineering Manager. At blithequark, we're revolutionizing the way businesses operate in the cloud. Our cutting-edge technology and innovative solutions empower organizations to transform and build what's next for their enterprise. As a key member of our entrepreneurial team, you'll play a critical role in understanding the needs of our customers and shaping the future of businesses of all sizes as they leverage technology to connect with customers, employees, and partners. **About the Role** As an Experienced Full Stack Enterprise Customer Engineering Manager, you'll be responsible for leading a team of customer engineers to deliver exceptional customer experiences and drive business growth. You'll collaborate with sales and customer engineering management to determine staffing levels, establish job requisitions, and lead interview teams to fill open positions. You'll also prepare, train, and equip the customer engineering team to ensure they're well-educated and equipped to effectively execute in support of annualized business goals. **Key Responsibilities** * Collaborate with sales and customer engineering management to determine staffing levels, establish job requisitions, and lead interview teams to fill open positions * Prepare, train, and equip the customer engineering team to ensure they're well-educated and equipped to effectively execute in support of annualized business goals * Work with Google Cloud sales team management to discover, qualify, and prioritize opportunities for business growth * Participate in periodic opportunity assessment meetings providing insights to ensure technical success * Work with the sales account team, customer support, product management, customer solutions, and engineering to resolve product issues affecting pre and post-sales customer satisfaction * Travel up to 30% of the time **About blithequark** blithequark is a leading provider of cloud computing solutions that empower businesses to transform and build what's next for their enterprise. Our cutting-edge technology and innovative solutions are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are committed to supporting our customers – builders, small and large organizations, educational institutions, and government agencies – as they see the benefits of our technology come to life. **About the Team** Our team is a group of passionate and innovative professionals who are dedicated to driving digital transformation and customer success in the cloud computing industry. We're a collaborative and dynamic team that values creativity, innovation, and customer-centricity. We're committed to supporting our customers and empowering them to achieve their goals through our cutting-edge technology and innovative solutions. **What We Offer** * Competitive salary range: $154,000-$236,000 + bonus + equity + benefits * Opportunity to work with a leading provider of cloud computing solutions * Collaborative and dynamic team environment * Professional development and growth opportunities * Comprehensive benefits package * Flexible work arrangements **Requirements** * Bachelor's degree in computer science, mathematics, or a related technical discipline, or equivalent practical experience * 2 years of experience working with a technical team in a cloud computing environment, or a similar customer-facing role * Experience building or leveraging machine learning models and developing applications using AI frameworks and methods * MBA or master's degree in computer science, mathematics, or a related technical discipline, or equivalent practical experience (desired) * Experience with conversational AI and document and vision AI (desired) * Experience serving in the capacity of a pre-sales, customer-facing discipline engineering manager (desired) * Ability to craft a compelling message and tailor it for a given target audience (desired) **Skills and Competencies** * Strong leadership and management skills * Excellent communication and interpersonal skills * Ability to work collaboratively with cross-functional teams * Strong analytical and problem-solving skills * Experience with cloud computing platforms and technologies (desired) * Knowledge of AI and machine learning frameworks and methods (desired) * Experience with conversational AI and document and vision AI (desired) **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to supporting our employees' professional development and growth. We offer a range of training and development programs, including: * On-the-job training and mentorship * Professional development workshops and conferences * Online training and certification programs * Opportunities for career advancement and growth **Work Environment and Company Culture** blithequark is a dynamic and innovative company that values creativity, innovation, and customer-centricity. We're committed to creating a work environment that's collaborative, inclusive, and supportive. Our company culture is built on the following values: * Customer-centricity: We're committed to delivering exceptional customer experiences and driving business growth. * Innovation: We're passionate about innovation and committed to developing cutting-edge technology and innovative solutions. * Collaboration: We're a collaborative and dynamic team that values teamwork and cross-functional collaboration. * Inclusion: We're committed to creating a work environment that's inclusive and supportive of all employees. **How to Apply** If you're a seasoned leader with a passion for driving digital transformation and customer success in the cloud computing industry, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We look forward to hearing from you! Apply for this job
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