Experienced Full Stack Pre-Licensed Customer Service Representative – Remote Digital Business Services with Comprehensive Training and Growth Opportunities at Blithequark

Join the Blithequark Team: Where Passion Meets Purpose Blithequark is a global, digital business services company that delivers advanced, digitally powered solutions to help the world's best brands streamline their business in meaningful and sustainable ways. With a presence in over 50 states and territories, we operate on a global scale while maintaining a local touch. Our diverse team of over 500,000 inspired and passionate people speaks more than 300 languages, allowing us to make a positive impact on our communities, clients, and the environment. If you're looking for a career that offers growth, learning, and a chance to make a difference, Blithequark is the perfect place for you. We're committed to investing in your future and providing a work environment that is conducive to happiness, health, and a healthy work-life balance. Unlock Your Potential as a Pre-Licensed Customer Service Representative As a Pre-Licensed Customer Service Representative at Blithequark, you'll play a critical role in resolving complex consumer issues, advising first-level representatives on high-level issues, and providing exceptional support to policy holders. You'll work in a fast-paced, collaborative environment where no two days are the same, and you'll have the opportunity to interact with people from all walks of life. But that's not all. Blithequark offers a unique opportunity to become a licensed insurance agent, and we're committed to supporting you every step of the way. Our comprehensive 5-day paid training program will prepare you for the State Insurance Exam, and we'll cover the cost of the exam and provide study materials. After you pass your exam, we'll support you in obtaining your license in the 50 states and territories we operate in. Key Responsibilities: Resolve complex consumer issues and advise first-level representatives on high-level issues Assist policy holders with billing questions and concerns Provide support to policy holders with policy changes and recommendations Use excellent decision-making skills and innovation to respond to consumer concerns while adhering to company and departmental guidelines What We Offer: Competitive Benefits Package: Paid training to become a licensed insurance agent Competitive wages Full benefits package, including medical, dental, vision, and 401k Paid time off Employee wellness and engagement programs Growth and Development Opportunities: Opportunity to advance your career and grow with the company Professional development and training programs Chance to work with a diverse and talented team Work Environment and Culture: Collaborative and engaging work environment Flexible work arrangements, including remote work options Commitment to diversity, inclusion, and employee well-being Qualifications: Essential Qualifications: 6 months of customer service experience Over 18 years of age Ability to type 25 wpm High school graduate or GED Comfort with desktop computer systems Proven oral and written communication skills Preferred Qualifications: 6 months of call center experience Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Work from Home Requirements: Internet connection requirements: minimum subscribed download rate of 25.0 Mbps and minimum subscribed upload rate of 5.0 Mbps ISP must have no packet loss and ping under 50ms Proof of internet speed required Clean and quiet workspace Why Join Blithequark? At Blithequark, we're committed to creating a work environment where our employees feel valued, inspired, and supported. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. Join our team and become part of a culture that values diversity, inclusion, and employee well-being. As an Equal Opportunity Employer, we're committed to providing a workplace that's conducive to happiness and a healthy work-life balance. We believe that everyone deserves the opportunity to bring their best self to work every day. Apply Now and Start Your Journey with Blithequark! If you're passionate about delivering exceptional customer service, growing your career, and making a difference, we want to hear from you. Apply now to join our team and start your journey with Blithequark. Apply for this job