**Experienced Full Stack Program Customer Representative – Hybrid Telework Opportunity**

Remote, USA Full-time
Are you a motivated and experienced professional seeking a challenging role that combines customer service, program management, and relationship building? Do you thrive in a fast-paced environment where teamwork and adaptability are key to success? Look no further! blithequark is seeking an experienced Full Stack Program Customer Representative to join our International & Commercial Black Hawk Spares and Repairs Program Management Team. **About blithequark** At blithequark, we are committed to delivering world-class sustainment solutions to our global customers. As a leading provider of aerospace and defense solutions, we value collaboration, innovation, and excellence. Our team thrives in a dynamic environment where teamwork and adaptability are essential to success. With a focus on delivering unmatched sustainment solutions, blithequark supports the Black Hawk platform and its operators worldwide. **The Role** As a Full Stack Program Customer Representative, you will play a key role in managing and executing customer repair transactions. Reporting to the Repairs Supervisor, your responsibilities will include: * Interacting with customers before and after sales to ensure their needs are met efficiently and effectively. * Delivering on all contractual and financial commitments, directly impacting the repairs P&L. * Responding to customer inquiries, providing appropriate product literature, pricing schedules, and recognizing business opportunities. * Resolving production, shipping, invoicing, and warranty issues while identifying and addressing additional business opportunities. * Collaborating with Overhaul and Repair Operations, Supply Chain, and other internal teams to ensure seamless execution of repairs. * Maintaining ITC compliance and supporting cost, quality, and schedule commitments. **Your Skills and Qualifications** To be successful in this role, you will need: * A Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education. * Familiarity with aerospace manufacturing, overhaul and repair operations, supply chain, engineering, or sustainment. * Strong organizational skills with the ability to multitask and prioritize tasks. * Excellent communication skills, both written and verbal. * Ability to work under supervision and follow established procedures. * Experience with SAP and intermediate proficiency in Microsoft Excel. * Sikorsky experience is a plus. **Why Join blithequark?** * Impact: Your work will directly contribute to the success of mission-critical operations worldwide. * Growth: We invest in our people, offering opportunities to develop your skills and advance your career. * Innovation: Work on leading-edge solutions in aerospace and defense. * Community: Join a team that values collaboration, diversity, and inclusion. * Flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. **Work Environment and Culture** As a Full Stack Program Customer Representative, you will work in a dynamic and fast-paced environment where teamwork and adaptability are essential to success. Our team is dedicated to delivering world-class sustainment solutions to our global customers. We value collaboration, innovation, and excellence, and we are committed to fostering an inclusive environment built upon integrity and corporate responsibility. **Compensation and Benefits** The annual base salary range for this position is $52,100 - $99,900, depending on the candidate's final work location. Benefits offered include: * Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. * This position is incentive plan eligible. **Telework Opportunity** This is a hybrid telework opportunity, with the employee working part of their schedule remotely and part of their schedule at a designated blithequark facility. The specific weekly schedule will be discussed during the hiring process. **How to Apply** If you are a motivated and experienced professional seeking a challenging role that combines customer service, program management, and relationship building, please apply for this opportunity. We encourage you to search on blithequark Jobs and apply for roles that align with your qualifications. **Equal Opportunity Employer** blithequark is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. **Application Window** The application window will close in 90 days. Applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. **Apply Now!** Apply Job! Apply for this job
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