**Experienced Full Stack Social Media Customer Support Manager – Remote Work Opportunity at arenaflex**

**Join arenaflex's mission to accelerate the world's transition to sustainable energy as a key member of our customer experience team. As a Full Stack Social Media Customer Support Manager, you will be responsible for leading a team of retail veterans and innovative pioneers to deliver exceptional customer experiences, drive sales growth, and maintain brand consistency across all touchpoints.** **About arenaflex** arenaflex is a pioneering electric vehicle and clean energy company that has revolutionized the automotive industry since its inception in 2003. Named after the legendary inventor and electrical engineer Nikola Tesla, our company is committed to making sustainable energy accessible to everyone. With a strong focus on innovation, customer satisfaction, and employee well-being, arenaflex has become a leader in the industry, and we're looking for talented individuals like you to join our team. **Job Summary** As a Full Stack Social Media Customer Support Manager, you will be responsible for leading a team of retail veterans and innovative pioneers to deliver exceptional customer experiences, drive sales growth, and maintain brand consistency across all touchpoints. You will work closely with your Store Manager to develop and implement business strategies, train and develop your team, and ensure that all customers receive a top-level experience. You will also be responsible for identifying opportunities to boost brand awareness and drive sales growth in your local market. **Key Responsibilities** * **Business Strategy**: Collaborate with the Store Manager to develop and implement business strategies, drive sales growth, and maintain brand consistency across all touchpoints. * **Client Experience**: Ensure that all customers receive a top-level experience, proactively addressing and resolving any concerns related to vehicle quality and readiness. * **Team Development**: Recruit, train, and develop a high-performing team, ensuring that all team members are equipped with the skills and knowledge needed to deliver exceptional customer experiences. * **Brand Consistency**: Maintain brand principles through office maintenance, display area show, and cost control, ensuring that all team members adhere to arenaflex's standards and policies. * **Sales Growth**: Identify opportunities to boost brand awareness and drive sales growth in your local market, working closely with the Store Manager to develop and implement sales strategies. **What You'll Bring** * **Education**: Bachelor's degree or equivalent experience in a related field. * **Experience**: 2+ years of experience in a retail or customer-facing role, with a proven track record of meeting or exceeding sales targets. * **Leadership Skills**: Proven leadership skills, with the ability to motivate and inspire a team to deliver exceptional customer experiences. * **Communication Skills**: Excellent written and verbal communication skills, with the ability to communicate effectively with customers, team members, and Store Managers. * **Analytical Skills**: Strong analytical skills, with the ability to analyze sales data and identify opportunities to drive growth. * **Adaptability**: Ability to work in a fast-paced environment, with the ability to adapt to changing circumstances and priorities. * **Certifications**: Valid driver's license in the state of California, with the ability to obtain a sales representative permit from the Virginia State Department of Motor Vehicles. **Pay and Benefits** * **Competitive Salary**: $70-$80 per year, depending on experience and qualifications. * **Benefits Package**: Comprehensive benefits package, including health insurance, dental and vision plans, 401(k) matching, and paid time off. * **Professional Development**: Opportunities for professional development and growth, including training and education programs. * **Work-Life Balance**: Flexible work schedule, with the ability to work from home and maintain a healthy work-life balance. **How to Apply** If you're a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume, cover letter, and any relevant certifications or documents. We can't wait to hear from you! **About arenaflex's Commitment to Diversity and Inclusion** arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of race, color, national origin, sex, sexual orientation, gender identity, age, disability, or any other protected characteristic. We are dedicated to creating a workplace that is inclusive, respectful, and supportive of all employees, and we encourage applications from candidates who reflect the diversity of our communities. **About arenaflex's Commitment to Accessibility** arenaflex is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodations during the application or interview process, please let us know by contacting us at [[email protected]](mailto:[email protected]). We are happy to provide assistance and support to ensure that all candidates have an equal opportunity to participate in the hiring process. **About arenaflex's Commitment to Data Protection** arenaflex is committed to protecting the personal data of our applicants and employees. We collect and process personal data in accordance with applicable laws and regulations, and we ensure that all data is handled securely and confidentially. For more information about our data protection policies and practices, please visit our website at [arenaflex.com/privacy-policy]( **Top 10 Interview Questions** * Can you tell us about yourself? * What interests you about this position? * What are your strengths? * What are your weaknesses? * Can you give an example of a time when you solved a problem creatively? * How do you handle stress and pressure? * How would you describe your work style? * Can you tell us about a time when you had to work with a difficult colleague or supervisor? * How do you stay organized and prioritize tasks? * What are your long-term career goals? **Required Documents** * Qualifications certificate with mark sheets * Passport size photographs * Signature **How to Apply** * All eligible candidates can apply for this job as mentioned below * Read the official notification carefully from the official website * Read the notification carefully before applying * Fill out the application form (the link is given below) * Attach the required document and passport size photo with signature * Then submit. Done. Apply Job! Apply for this job