Experienced Full Stack Virtual Assistant – Web & Cloud Application Development, Customer Experience, and Strategic Initiatives
About American Express and the Opportunity At American Express, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a global leader in the financial services industry, we're constantly innovating and pushing the boundaries of what's possible. Our team is passionate about making a meaningful impact, and we're looking for talented individuals to join us on this journey. Job Overview We're seeking an experienced Full Stack Virtual Assistant to join our team. As a key member of our Commercial and Merchant, Global & Premium Experience (GPX) organization, you'll play a critical role in supporting our Vice President and leading high-priority initiatives. This is an exciting opportunity to work with a global team, drive business growth, and make a lasting impact on our customers' experiences. Key Responsibilities Develop and maintain strong relationships with various groups and/or departments that liaise with the GPX organization Create presentations for executive meetings, Results Reviews, BURs, and other key business meetings Deliver a broad range of communications, including Town Hall presentations, org announcements, etc. Coordinate, track, and follow up on issues and/or escalations that impact the office of the VP Commercial and Merchant, Global & Premium Experience (GPX) Work with the GMNS and GCS on GPX strategic initiatives, presentations, and other business priorities Lead efforts to support and foster the One Team, One Purpose culture for the GPX organization Act as a central point of contact for urgent business and ad-hoc requests Provide support on various business planning initiatives Manage work streams for high-priority strategic initiatives associated with GPX Requirements and Qualifications To be successful in this role, you'll need to possess the following skills and qualifications: Proven thought leadership with an emphasis on forward thinking and the ability to challenge the status quo Proven project management skills with the ability to manage multiple projects and operate in ambiguous situations High level of integrity for the handling of confidential information Ability to create a compelling story using PowerPoint Must work a flexible work schedule to support a global organization Ability to build strong relationships and influence decisions across multiple stakeholders at various levels Superior communication, organization, and time management skills Preferred Qualifications A minimum of five years of work experience; previous experience working for a multinational corporation College Degree Expert in Excel and PowerPoint What We Offer We're committed to providing our employees with a comprehensive benefits package, including: Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial Why Join American Express? We're a global company with a diverse and inclusive culture. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our benefits and programs are designed to support your personal and professional growth, and we're proud to offer a range of opportunities for career advancement. How to Apply If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply for this job