Experienced General Manager Coach - Leadership Development for Retail Excellence

Remote, USA Full-time
Transform Your Career with Walmart: General Manager Coach Opportunity At Walmart, we're on a mission to help people save money so they can live better. As a global leader in retail, we're committed to making a positive impact on the lives of millions of customers around the world. If you're a seasoned retail professional looking for a new challenge, we have an exciting opportunity for you to join our team as a General Manager Coach. About the Role As a General Manager Coach, you will play a critical role in developing and leading high-performing teams across our retail operations. You'll work closely with store managers and associates to drive business results, improve customer satisfaction, and foster a culture of excellence. This is a unique opportunity to leverage your leadership skills and experience to make a real difference in the success of our business. Key Responsibilities Leadership Development: Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback; communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Customer Service Excellence: Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are successfully resolved. Business Performance: Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing and assisting in budgeting, forecasting, and controlling expenses; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Talent Development: Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing associate recognition; and ensuring diversity and inclusion awareness. Operational Excellence: Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives. Compliance and Risk Management: Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy. Minimum Qualifications To be considered for this role, you must meet the following minimum qualifications: 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience. Additionally, you must be willing to complete all job-required trainings and assessments, such as Academy trainings and Open Door trainings. Preferred Qualifications While not required, the following preferred qualifications will be considered a plus: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing. What We Offer At Walmart, we offer a comprehensive benefits package to support the well-being of our associates and their families. This includes: Multiple health plan options, including vision and dental plans. Financial benefits, such as 401(k), stock purchase plans, and life insurance. Associate discounts in-store and online. Education assistance for associates and dependents. Parental Leave Pay during military service. Paid Time off, including vacation, sick, and parental leave. Short-term and long-term disability benefits. About Our Company Culture At Walmart, we're committed to fostering a culture of inclusion and diversity. We believe that by embracing our differences, we can better serve our customers and communities. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and perspectives. Career Growth Opportunities As a General Manager Coach, you'll have opportunities to develop your leadership skills and advance your career within our organization. You'll work closely with experienced leaders and have access to training and development programs to help you succeed. Join Our Team If you're a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a General Manager Coach, you'll play a critical role in driving business results and developing high-performing teams. We look forward to hearing from you! Location: Remote, with occasional travel to store locations. Expected Salary: Competitive salary, commensurate with experience. Don't miss this opportunity to join our team and make a real difference in the retail industry. Apply now to become a General Manager Coach with Walmart! Apply for this job
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